Edit a Task Intelligence model

---
title: Edit a Task Intelligence model
description: Retrain your machine learning models or edit what they predict to better align with your business goals.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/task-intelligence/edit-a-task-intelligence-model.html
release: australia
product: Task Intelligence
classification: task-intelligence
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage machine learning models with Task Intelligence, Task Intelligence, Machine learning and natural language capabilities, Enable AI Experiences]
---

# Edit a Task Intelligence model

Retrain your machine learning models or edit what they predict to better align with your business goals.

-   **[Edit a model to predict incident fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/edit-your-model.md)**

    Edit the incident prediction model that has already been trained and deployed. Change the model configurations, view the updated training results, and redeploy the model.

-   **[Create and edit a case field prediction model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/csm-task-intel-create-cat-solution.md)**

    Create, train, and edit a model to predict fields for customer service cases.

-   **[Create a model to predict case sentiment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/csm-task-intel-create-sentiment-solution.md)**

    Edit and test the pre-trained sentiment model to predict sentiment for customer service cases.

-   **[Create a model to detect case language](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/csm-task-intel-create-language-solution.md)**

    Edit and test the pre-trained model to detect the language used to create customer service cases.