Export a Task Intelligence model
task australia Updated Sep 10, 2026 1 min read export-ti-model.md
Export a Task Intelligence model to another instance.
Before you begin
Role required: admin or tia_admin
Procedure
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Navigate to All > Task Intelligence for CSM > Setup or All > Task Intelligence for ITSM > Setup, depending on which application and context you want to export for.
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In the Models list, click the more options menu of the model you want to export.
[Omitted image "export-ti-modelT1.png"] Alt text: Export model button in the Models list.
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Click Export model.
A new tab opens with authentication steps.
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Click Allow.
Result
The XML file downloads to your browser.
What to do next
You can use the XML file to easily transfer the model to another instance using update sets. To learn more, see System update sets.
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---
title: Export a Task Intelligence model
description: Export a Task Intelligence model to another instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/task-intelligence/export-ti-model.html
release: australia
product: Task Intelligence
classification: task-intelligence
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage machine learning models with Task Intelligence, Task Intelligence, Machine learning and natural language capabilities, Enable AI Experiences]
---
# Export a Task Intelligence model
Export a Task Intelligence model to another instance.
## Before you begin
Role required: admin or tia\_admin
## Procedure
1. Navigate to **All** > **Task Intelligence for CSM** > **Setup** or **All** > **Task Intelligence for ITSM** > **Setup**, depending on which application and context you want to export for.
2. In the **Models** list, click the more options menu of the model you want to export.
\[Omitted image "export-ti-modelT1.png"\] Alt text: Export model button in the Models list.
3. Click **Export model**.
A new tab opens with authentication steps.
4. Click **Allow**.
## Result
The XML file downloads to your browser.
## What to do next
You can use the XML file to easily transfer the model to another instance using update sets. To learn more, see [System update sets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/system-update-sets.md).
| title | Export a Task Intelligence model |
| description | Export a Task Intelligence model to another instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/task-intelligence/export-ti-model.html |
| release | australia |
| product | Task Intelligence |
| classification | task-intelligence |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage machine learning models with Task IntelligenceTask IntelligenceMachine learning and natural language capabilitiesEnable AI Experiences |