License agreement types

reference australia Updated Sep 10, 2026 1 min read agreement-types.md
Raw file servicenow.com

Types of license agreements determine the product usage rights.

Agreement types

The agreement types for the publisher packs.

Publisher pack

Agreement type

Adobe

  • Generic
  • Enterprise Term License Agreement (ETLA)
  • Cumulative Licensing Program (CLP)
  • Transactional Licensing Program (TLP)
  • Value Incentive Plan (VIP)

Citrix

Generic

Common

  • Generic
  • Enterprise License Agreement (ELA)

Custom

  • Generic
  • Enterprise License Agreement (ELA)

IBM

  • Generic
  • Enterprise License Agreement (ELA)
  • International Program License Agreement (IPLA): No license impact.
  • IBM Customer Agreement (ICA): No license impact.
  • IBM Unlimited License Agreement (IULA)

Microsoft

  • Generic
  • Enterprise Agreement
  • Enterprise Enrollment
  • Enterprise Subscription Agreement
  • Microsoft Products and Services Agreement
  • Open License
  • Open Value
  • Open Value Subscription
  • Select Enrollment
  • Select License
  • Select Plus

Oracle

  • Generic
  • Unlimited License Agreement (ULA)

VMware

  • Generic
  • Enterprise License Agreement (ELA)
  • Enterprise Purchasing Program (EPP): No license impact.
  • Volume Purchasing Program (VPP): No license impact.
**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/references.md)
Search documentation
Search document titles and file paths on the australia branch