Create a demand requirement

task australia Updated Sep 10, 2026 1 min read create-demand-req.md

Raw file servicenow.com

Create a demand requirement for rationalizing your SaaS and SSO applications.

Before you begin

Role required: sam_admin or sam_user

Note: The sam_admin and sam_user roles must have the it_demand_user role to create demand.

The PPM Standard (com.snc.financial_planning_pmo) plugin must be installed to create demands.

Procedure

Navigate to Software Asset Workspace > Overlapping usage.
Select the Application feature usage tab.
Select the application in a category for which you want to create a demand.
Select Create demand.

The Create demand option is available only when you select an application that you want to create a demand for.
Select the Demand Requirements tab.
Select New.

All the fields are auto-populated.
On the form, fill in the fields.

Field	Description
Demand Requirement
Number	Unique auto-generated identification number for the demand requirement.
Software asset demand	Software asset demand for which you’re creating the requirement.
Product	Product or application for which the demand requirement is created.
Main category	Category of the application. For example, if you select Zoom in the Product field, the Main category field would be set to Video Conferencing.
Action	Action items identified for the demand.- Discontinue after expiration Migrate to approved product Discontinue immediately Reclaim licenses No action
Description	Description of the demand requirement.
Notes	Additional notes for the demand requirement.
Spend Information
Spend amount	Total spend on the application based on entitlements.

8. Select **Save**.

Result

The demand requirement for the demand is created. You can view the created demand on the Software Asset Demand [samp_demand] table.

What to do next

To view all Software Asset Management demand requirements, navigate to Software Asset > Software Asset Demand > Demand Requirements.

Parent Topic:Using Software Asset Workspace

154 lines · 3.2 KB Wrap lines

---
title: Create a demand requirement
description: Create a demand requirement for rationalizing your SaaS and SSO applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/create-demand-req.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Software Asset Workspace, Software Asset Management, IT Asset Management, Asset Management]
---

# Create a demand requirement

Create a demand requirement for rationalizing your SaaS and SSO applications.

## Before you begin

Role required: sam\_admin or sam\_user

**Note:** The sam\_admin and sam\_user roles must have the it\_demand\_user role to create demand.

The PPM Standard \(com.snc.financial\_planning\_pmo\) plugin must be installed to create demands.

## Procedure

1.  Navigate to **Software Asset Workspace** &gt; **Overlapping usage**.

2.  Select the **Application feature usage** tab.

3.  Select the application in a category for which you want to create a demand.

4.  Select **Create demand**.

    The **Create demand** option is available only when you select an application that you want to create a demand for.

5.  Select the **Demand Requirements** tab.

6.  Select **New**.

    All the fields are auto-populated.

7.  On the form, fill in the fields.

<table id="table_bgs_5l2_4xb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr class="sub-head"><td>

Demand Requirement

</td><td>

 

</td></tr><tr><td>

Number

</td><td>

Unique auto-generated identification number for the demand requirement.

</td></tr><tr><td>

Software asset demand

</td><td>

Software asset demand for which you’re creating the requirement.

</td></tr><tr><td>

Product

</td><td>

Product or application for which the demand requirement is created.

</td></tr><tr><td>

Main category

</td><td>

Category of the application. For example, if you select **Zoom** in the **Product** field, the **Main category** field would be set to **Video Conferencing**.

</td></tr><tr><td>

Action

</td><td>

Action items identified for the demand.-   Discontinue after expiration
-   Migrate to approved product
-   Discontinue immediately
-   Reclaim licenses
-   No action


</td></tr><tr><td>

Description

</td><td>

Description of the demand requirement.

</td></tr><tr><td>

Notes

</td><td>

Additional notes for the demand requirement.

</td></tr><tr class="sub-head"><td>

Spend Information

</td><td>

 

</td></tr><tr><td>

Spend amount

</td><td>

Total spend on the application based on entitlements.

</td></tr></tbody>
</table>8.  Select **Save**.


## Result

The demand requirement for the demand is created. You can view the created demand on the Software Asset Demand \[samp\_demand\] table.

## What to do next

To view all Software Asset Management demand requirements, navigate to **Software Asset** &gt; **Software Asset Demand** &gt; **Demand Requirements**.

**Parent Topic:**[Using Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/using-sam-workspace.md)