Create averages for product life cycles in workspace

---
title: Create averages for product life cycles in workspace
description: Create averages to calculate software End of Life \(EOL\) and End of Support \(EOS\) life cycles in the Software Asset Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/create-lifecycle-averages-workspace.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Software Asset Workspace, Software Asset Management, IT Asset Management, Asset Management]
---

# Create averages for product life cycles in workspace

Create averages to calculate software End of Life \(EOL\) and End of Support \(EOS\) life cycles in the Software Asset Workspace.

## Before you begin

Role required: model\_manager

## About this task

You can create averages that can be used globally for all products and publishers or you can create averages specific to a product or a publisher. These averages are used to create calculated life cycles for products.

Ensure that **com.snc.samp.generate.calculated.lifecycles** system property is enabled. For additional details, see [Product life cycles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/calculated-lifecycles.md).

## Procedure

1.  Navigate to **All** > **Software asset** > **Software Asset Workspace** > **License operations** > **Software lifecycle averages**.

2.  Select **New** to open the Create New Software lifecycle averages page.

3.  On the form, fill in the fields.

<table id="table_e4b_qcn_crb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Type

</td><td>

The type of option you select for creating life cycles. Choose from the following options:-   **Custom industry average**: Refers to the industry averages based on the General Availability \(GA\) dates.
-   **Product**: Refers to a specific product. This includes custom products too.
-   **Publisher**: Refers to a specific publisher. This includes custom publishers too.


</td></tr><tr><td>

Display name

</td><td>

A unique name for this life cycle average record.

</td></tr><tr><td>

Product

</td><td>

This field appears only if you select the value **Product** in the **Type** field.

</td></tr><tr><td>

Publisher

</td><td>

This field is automatically populated once you select a product. If you selected the value **Publisher** in the **Type** field, then you select a publisher.

</td></tr><tr><td>

Domain

</td><td>

Indicates the domain in which your instance is located.

</td></tr><tr><td>

Average end of life period \(months\)

</td><td>

Specify the number of months for the EOL life cycle.

</td></tr><tr><td>

Average end of support period \(months\)

</td><td>

Specify the number of months for the EOS life cycle.

</td></tr><tr><td>

Active

</td><td>

Indicates that the life cycle average record will be used for creating software life cycles.

</td></tr></tbody>
</table>4.  Select **Save**.

    The record is created and appears in the Software lifecycle averages list view.


**Parent Topic:**[Using Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/using-sam-workspace.md)