Create a spend transaction manually

task australia Updated Mar 12, 2026 2 min read manually-update-transactions.md
Raw file servicenow.com

Create spend transactions for one-off software purchases or spend records that are not captured in your accounts payable import file. This allows you to track all software spending in one location.

Before you begin

Role required: sam_user

About this task

The SAM - Label Spend Transactions scheduled job processes manual transactions during its next run.

Procedure

  1. Navigate to Software Asset Workspace > License operations > Software spend detection > All transactions.

  2. Select New.

  3. On the Create New Software spend transactions form, fill in the fields.

    For a description of the field values, see Software spend transaction fields.

  4. If you already know the publisher and product for the transaction, identify it as software on the Create New Software spend transactions form.

    Select the Is software check box, and then provide values for the Publisher and Product fields.

  5. To exclude this transaction from being shared with the Software Asset Management Content Library team, expand the More details section and select the Exclude from content service check box.

  6. Select Save.

    The transaction is created with the State field set to New and appears in the All transactions list. The SAM - Label Spend Transactions scheduled job processes the transaction on its next run.

    If you provided valid values for the Is software, Publisher, or Product fields during creation, the state changes to Manually labeled after save. For details on values of the State field, see AI-powered software spend detection.

Parent Topic:Software Spend Detection

Related topics

Import financial transactions

Managing software spend in the Software Asset Workspace

AI-powered software spend detection

Software spend transaction fields

Keywords software spend detectionsoftware asset management software spend detectionspend transaction manualSAM - Label Spend TransactionsLicense operations
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