Product match reviewer skill - Triggers and Inputs

---
title: Product match reviewer skill - Triggers and Inputs
description: Configure the triggers and inputs to determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to normalize spend transactions. A trigger initiates an action, such as when the system normalizes spend transactions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/product-match-reviewer-triggers-inputs.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: reference
last_updated: "2026-10-29"
reading_time_minutes: 1
breadcrumb: [Software Asset Management references, Software Asset Management, IT Asset Management, Asset Management]
---

# Product match reviewer skill - Triggers and Inputs

Configure the triggers and inputs to determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to normalize spend transactions. A trigger initiates an action, such as when the system normalizes spend transactions.

## Triggers for the Product match reviewer skill

The following table lists the trigger for the Product match reviewer skill.

|Trigger|Description|
|-------|-----------|
|When normalization skill doesn't have right content match|The Product match reviewer skill performs an AI-powered search and selects the correct product match. If no reliable match is found, the skill returns an empty result.|

## Inputs for the Product match reviewer skill

The following table lists the input for the Product match reviewer skill.

|Input|Description|
|-----|-----------|
|Multiple products predicted from AI-powered search|Confirmed product match from the AI-based content search result.|

**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/references.md)