Publisher optimizations for SAP

reference australia Updated Sep 10, 2026 1 min read pub-opt-sap.md
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Identify cost-saving opportunities for SAP licenses by reviewing usage data across users, engines, digital access, and cloud consumption.

To view publisher optimizations for SAP, navigate to SAM Workspace > Software asset analytics > Optimization and savings and then select SAP from the Publisher drop-down list.

Report

Source

Description

Inactive users

SAP System Users[samp_sap_system_user​]

SAP system users who last logged in over 90 days ago​.

System users without a named user assignment

SAP System Users[samp_sap_system_user]

SAP system users without a named user assignment​.

Locked out licensed SAP users

SAP System Users[samp_sap_system_user]

Locked SAP users consuming a license.

Licensed non dialog users

SAP System Users[samp_sap_system_user]

SAP non-dialog users with a named user assignment.

Un-used engines

License Metric Results[samp_license_metric_result]

Number of SAP engines that haven’t been used, but have active software entitlements.

Users for role based license optimization

SAP System Users[samp_sap_system_user]

Number of SAP users that can have their role changed to optimize license consumption.

Users for transaction based license optimization

SAP System Users[samp_sap_system_user]

Number of SAP users for which Software Asset Management plugin has detected user transaction-based license optimizations.

HANA database monthly peak usage

SAP License Metric Measurements[samp_sap_license_metric_measurement]

Monthly peak usage of HANA database in gigabytes (GB) over the last 12 months.

Digital access usage by client/system

SAP Digital Access[samp_sap_digital_access]

Total count of Digital Access licenses consumed, grouped by the SAP client.

Digital access usage by document type

SAP Digital Access[samp_sap_digital_access]

Total count of Digital Access licenses consumed, grouped by the document type created.

SAP S/4HANA cloud usage by use type

Software Subscriptions[samp_sw_subscription]

Number of users by their SAP cloud use type in SAP S/4HANA Public Cloud.

SAP S/4HANA Private Cloud usage by use type

SAP System Users[samp_sap_system_user]

Number of users by their Full Usage Equivalent (FUE) Named User Type for SAP S/4HANA Cloud, Private Edition.

**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/references.md)
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