Publisher overview for Microsoft in the Software Asset Workspace

---
title: Publisher overview for Microsoft in the Software Asset Workspace
description: View license usage information related to Microsoft in the publisher overview for Microsoft in the Software Asset Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/publisher-overview-microsoft.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Software Asset Management publisher pack for Microsoft, Supported software publisher licenses, Software Asset Management, IT Asset Management, Asset Management]
---

# Publisher overview for Microsoft in the Software Asset Workspace

View license usage information related to Microsoft in the publisher overview for Microsoft in the Software Asset Workspace.

From the Software Asset Workspace, access the Microsoft publisher overview by navigating to **License usage** > **Publishers** and then selecting **Microsoft** from the list of available software publishers.

Results are updated whenever a new reconciliation result is available.

\[Omitted image "publisher-overview-microsoft.png"\] Alt text: Microsoft publisher overview.

You can view a summary of your license usage information in the Summary section of the Microsoft publisher overview.

<table id="table_amj_kvh_rpb"><thead><tr><th>

Report

</th><th>

Description

</th></tr></thead><tbody><tr><td>

True-up cost

</td><td>

Cost to be compliant based on the average price of rights in your Microsoft software entitlements.

</td></tr><tr><td>

Potential savings

</td><td>

Potential cost savings for your Microsoft licenses.

</td></tr><tr><td>

Actual savings

</td><td>

Actual cost savings for your Microsoft licenses.

</td></tr><tr><td>

Unlicensed entities

</td><td>

Summary of your unlicensed entities.This summary includes the following information:

-   **Unlicensed installs**: Total number of unlicensed Microsoft software installations. Select the number to view the complete list of unlicensed Microsoft software installations.
-   **Installs requiring action**: Total number of Microsoft software installations that you must take action on. Select the number to view the complete list of these Microsoft software installations.
-   **Unlicensed subscriptions**: Total number of unlicensed Microsoft subscriptions. Select the number to view the complete list of unlicensed Microsoft subscriptions.
-   **Unlicensed client access**: Total number of unlicensed Microsoft client access records. Select the number to view the complete list of unlicensed Microsoft client access records.

</td></tr><tr><td>

Progress indicators

</td><td>

Summary of your license compliance progress.This summary includes the following indicators:

-   **Ignored installs**: Total number of Microsoft software installations that were ignored during reclamation. Select the number to view the complete list of ignored Microsoft software installations.
-   **Removal candidates**: Total number of Microsoft removal candidates. Select the number to view the list of all software removal candidates.

</td></tr></tbody>
</table>For more details on the license usage information that is provided in the publisher overview, see [License usage publisher fields in workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/workbench-publisherfields-workspace.md).

**Parent Topic:**[Software Asset Management publisher pack for Microsoft](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/microsoft-publisher-pack.md)