Quick start tests for Software Asset Management

reference australia Updated Sep 10, 2026 3 min read quick-tests-sam.md
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Validate that Software Asset Management still works after you make any configuration change such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Software Asset Management quick start tests require activating the Software Asset Management Professional plugin (com.snc.samp). Some quick start tests require activating the following additional plugins.

  • Software Asset Management - Spend Detection (com.sn_sam_spend)
  • Software Asset Management Professional for Microsoft (com.snc.samp.microsoft)
  • Software Asset Management Professional for SAP (com.sn_samp_sap)
  • Software Asset Management Professional for Oracle (com.snc.samp.oracle)
  • Software Asset Management - SaaS License Management Integrations (sn_sam_saas_int)

Test

Description

Release version

SAM - Mapping Custom PPN/DMAP to newly published PPN and Content

Validates the replacement of a custom publisher part number (PPN) with a new Software Asset Management Content Service PPN.

San Diego

SAM - Oracle PaaS BYOL

  • Validates the addition of the new Serverless Hardware [cmdb_ci_serverless_hardware] table, which stores information about PaaS devices.
  • Validates the license compliance of Oracle Database servers in Amazon Web Services (AWS) PaaS environments.

Note: Requires the Software Asset Management Professional for Oracle (com.snc.samp.oracle) plugin and the CMDB CI Class Models store application.

Rome

SAM - Software Product Lifecycles records on Software Model

Validates that the Software Lifecycle tab on the Software Model form is showing records.Note: Requires demo data and the Software Asset Management Professional for Microsoft (com.snc.samp.microsoft) plugin.

Quebec

SAM - BYOL

  • Validates the purchase date on the Software Entitlement form
  • Validates the addition of newly added column legacy_license on the License Metric Results [samp_license_metric_result] and License Position Report [samp_license_position_report] tables
  • Validates the addition of newly added columns, cloud_license_type and cloud_license _type_source in the Software Installations [cmdb_sam_sw_install] table

Note: Requires the Software Asset Management Professional for Micorosft (com.snc.samp.microsoft) plugin.

Quebec

SAM - Validate CIS Suites

Validates reconciliation of Core Infrastructure Server (CIS) suites along with downgrade rights.Note: Requires demo data and the Software Asset Management Professional for Microsoft (com.snc.samp.microsoft) plugin.

Paris

SAM - PerCoreForMSCluster

Verifies the reconciliation functionality for Microsoft per core with cluster.Note: Requires the Software Asset Management Professional for Microsoft (com.snc.samp.microsoft) plugin.

Paris

SAM - Validate upgrade/downgrade during Reconciliation for Microsoft publisher

Validates upgrade and downgrade rights during reconciliation for Microsoft products.Note: Requires demo data and the Software Asset Management Professional for Microsoft (com.snc.samp.microsoft) plugin.

Paris

SAM - Generate demand to consolidate SaaS applications

Validates generation and submission of a demand on SaaS applications.Note: Requires the Software Asset Management - Spend Detection (com.sn_sam_spend) plugin and the PPM standard (com.snc.financial_planning_pmo) plugin.

Paris

SAM - Software Model and Software Entitlement checks for SAP Engines

Verifies that the Software Model and Software Entitlement forms change when the product is an SAP engine.Note: Requires the Software Asset Management Professional for SAP (com.sn_samp_sap) plugin.

Paris

SAM - Downgrade Rights on Software Model

Validates that the downgrade rights pushed from the content service are correctly populated on the Downgrade Rights related list on the software model form.

Orlando

SAM - Multi-core pack validation on Software Entitlement

Validates the functionality of new fields for a multi-core pack on software entitlements.Note: Requires the Software Asset Management Professional for Microsoft (com.snc.samp.microsoft) plugin.

Orlando

SAM - Downgrade Rights on Software Entitlement

Validates that the downgrade rights pushed from the content service are correctly populated on the Downgrade Rights related list on the software entitlement form.

Orlando

SAM - Software Spend Transaction

Validates the creation of a Software Spend Transaction.Note: Requires the Software Asset Management - Spend Detection (com.sn_sam_spend) plugin.

Orlando

SAM - Software Model and Software Entitlement

Tests that a user can create a software model and software entitlement and validates those records.

New York

SAM - Software Installation and Discovery Model

Tests that a user can create a software installation and discovery model and validates those records.

New York

SAM - Software Entitlement Creation Using Custom PPN

Creates a custom software product, custom DMAP, custom Part Number, and software entitlement using the custom Part Number. Verifies that a software model is automatically created.

New York

SAM - Software Model Checks for SAP Named Users

Tests that the software model form changes when the publisher is SAP and the product is Named Users.Note: Requires the Software Asset Management Professional for SAP (com.sn_samp_sap) plugin.

New York

SAM - Software Model Checks for SaaS

Tests that the Software Model form changes when a SaaS product is selected.Note: Requires the Software Asset Management - SaaS License Management (sn_sam_saas_int) plugin.

New York

SAM - Validate Fields on SaaS Software Products

Tests that the Subscription software and Ignore installs fields are present on the Software Product form.Note: Requires the Software Asset Management - SaaS License Management (sn_sam_saas_int) plugin.

New York

**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/references.md)

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