License exclusions

concept australia Updated Oct 19, 2026 1 min read software-asset-management-license-exclusions.md

Exclude software on specific configuration items or subscriptions from license calculations, so only the items you choose count toward compliance.

Exclusions remove specific software and subscriptions from license calculations in Software Asset Management.

You can exclude software installed on configuration items (CIs) from license calculations. This option applies to devices that your organization does not manage, such as leased devices, or devices in a phased rollout by location.

You can also exclude subscriptions for SaaS and single sign-on (SSO) applications. These exclusions typically apply to low-value, high-volume user subscriptions that you do not want included in license calculations.

Exclude software assets on CIs
Exclude specific configuration items (CIs) from Software Asset Management when you don’t need to track license compliance for them, such as third-party leased devices. This lets you scope compliance calculations to only the CIs you choose, and expand that scope later as needed.
Subscription exclusions for SaaS and SSO applications
Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.

Parent Topic:Configuring Software Asset Management

Keywords Software Asset Managementlicense exclusionslicense calculationslicense complianceconfiguration itemssubscription exclusions

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---
title: License exclusions
description: Exclude software on specific configuration items or subscriptions from license calculations, so only the items you choose count toward compliance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/software-asset-management-license-exclusions.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: concept
last_updated: "2026-10-19"
reading_time_minutes: 1
keywords: [Software Asset Management, license exclusions, license calculations, license compliance, configuration items, subscription exclusions]
breadcrumb: [Configuring Software Asset Management, Software Asset Management, IT Asset Management, Asset Management]
---

# License exclusions

Exclude software on specific configuration items or subscriptions from license calculations, so only the items you choose count toward compliance.

Exclusions remove specific software and subscriptions from license calculations in Software Asset Management.

You can exclude software installed on configuration items \(CIs\) from license calculations. This option applies to devices that your organization does not manage, such as leased devices, or devices in a phased rollout by location.

You can also exclude subscriptions for SaaS and single sign-on \(SSO\) applications. These exclusions typically apply to low-value, high-volume user subscriptions that you do not want included in license calculations.

-   **[Exclude software assets on CIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/exclude-software-assets-cis.md)**  
Exclude specific configuration items \(CIs\) from Software Asset Management when you don’t need to track license compliance for them, such as third-party leased devices. This lets you scope compliance calculations to only the CIs you choose, and expand that scope later as needed.
-   **[Subscription exclusions for SaaS and SSO applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/subscription-exclusions.md)**  
Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.

**Parent Topic:**[Configuring Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/Config-sam-workspace.md)