Supporting information for ServiceNow Otto for Software Asset Management \(SAM\)
concept australia Updated Sep 10, 2026 1 min read supporting-information-now-assist-sam.md
Get a quick overview of the important information that is related to the ServiceNow Otto for Software Asset Management (SAM) application.
Supported versions
Now Assist for SAM is supported starting with the Yokohama release.
Languages supported
The Now Assist for SAM application supports the following languages:
- Arabic
- Czech
- German
- Spanish
- Finnish
- French Canadian
- French
- Hebrew
- Hungarian
- Italian
- Japanese
- Korean
- Norwegian
- Dutch
- Brazilian Portuguese
- Polish
- Portuguese
- Russian
- Swedish
- Thai
- Turkish
- Chinese (Simplified)
- Chinese (Traditional)
Application information
Activate the ServiceNow Otto for Software Asset Management (SAM) store app (sn_now_assist_sam) to use the publisher compliance summarization skill.
This store app has the following dependencies:
- Software Asset Management Professional (com.snc.samp)
- Software Asset Workspace (sn_sam_workspace)
- Now Assist for Platform (sn_genai_platform)
- Now Assist AI Agents (sn_aia)
- AI Agents for ITAM (sn_itam_aia)
Activate the applications in the following order:
- Software Asset Management Professional
- Software Asset Workspace
- Now Assist for Platform
- ServiceNow Otto for Software Asset Management (SAM)
Parent Topic:AI in Software Asset Management
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--- title: Supporting information for ServiceNow Otto for Software Asset Management \(SAM\) description: Get a quick overview of the important information that is related to the ServiceNow Otto for Software Asset Management \(SAM\) application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/supporting-information-now-assist-sam.html release: australia product: Software Asset Management classification: software-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [AI in Software Asset Management, Exploring Software Asset Management, Software Asset Management, IT Asset Management, Asset Management] --- # Supporting information for ServiceNow Otto for Software Asset Management \(SAM\) Get a quick overview of the important information that is related to the ServiceNow Otto for Software Asset Management \(SAM\) application. ## Supported versions Now Assist for SAM is supported starting with the Yokohama release. ## Languages supported The Now Assist for SAM application supports the following languages: - Arabic - Czech - German - Spanish - Finnish - French Canadian - French - Hebrew - Hungarian - Italian - Japanese - Korean - Norwegian - Dutch - Brazilian Portuguese - Polish - Portuguese - Russian - Swedish - Thai - Turkish - Chinese \(Simplified\) - Chinese \(Traditional\) ## Application information Activate the ServiceNow Otto for Software Asset Management \(SAM\) store app \(sn\_now\_assist\_sam\) to use the publisher compliance summarization skill. This store app has the following dependencies: - Software Asset Management Professional \(com.snc.samp\) - Software Asset Workspace \(sn\_sam\_workspace\) - Now Assist for Platform \(sn\_genai\_platform\) - Now Assist AI Agents \(sn\_aia\) - AI Agents for ITAM \(sn\_itam\_aia\) Activate the applications in the following order: - Software Asset Management Professional - Software Asset Workspace - Now Assist for Platform - ServiceNow Otto for Software Asset Management \(SAM\) **Parent Topic:**[AI in Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/exploring-now-assist-sam.md)
| title | Supporting information for ServiceNow Otto for Software Asset Management \(SAM\) |
| description | Get a quick overview of the important information that is related to the ServiceNow Otto for Software Asset Management \(SAM\) application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/supporting-information-now-assist-sam.html |
| release | australia |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AI in Software Asset ManagementExploring Software Asset ManagementSoftware Asset ManagementIT Asset ManagementAsset Management |