Add a software pattern normalization rule
You can add a pattern normalization rule to normalize specific software products in your environment based on a common pattern.
Before you begin
Role required: sam_admin
About this task
Note: When creating a pattern normalization rule for custom products and publishers, create the custom product and company records first.
Procedure
- Navigate to All > Software Asset > Administration > Pattern Normalization Rules and create a new record (see table for field descriptions).
|
Field |
Description |
|---|---|
|
Name |
Specify a unique name for pattern normalization rule. |
|
Discovered publisher contains |
Specify text to search for in the software publisher field. |
|
Discovered product contains |
Specify text to search for in the product field. |
|
Active |
Option that activates the rule. |
|
Discovered publisher is empty |
Option that includes products that have an empty publisher field (the rule applies to discovery models where the publisher is unknown). |
|
Normalized Attributes | |
|
Publisher |
Specify the normalized name of the publisher of the software. |
|
Product |
Specify the normalized name of the product. |
|
Edition |
Specify the product edition. |
|
Product type |
Choose the product type.- Child: A subcomponent of main software (not licensable).
|
|
Version |
Specify the version of the product. |
|
Platform |
Choose the platform.- Windows
|
|
Language |
Choose the language.- Dutch
|
Parent Topic:Software Asset Management administration
--- title: Add a software pattern normalization rule description: You can add a pattern normalization rule to normalize specific software products in your environment based on a common pattern. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/t\_AddAPatternNormRule.html release: australia product: Software Asset Management classification: software-asset-management topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 breadcrumb: [Software Asset Management administration, Software Asset Management, IT Asset Management, Asset Management] --- # Add a software pattern normalization rule You can add a pattern normalization rule to normalize specific software products in your environment based on a common pattern. ## Before you begin Role required: sam\_admin ## About this task **Note:** When creating a pattern normalization rule for custom products and publishers, create the custom product and company records first. ## Procedure 1. Navigate to **All** > **Software Asset** > **Administration** > **Pattern Normalization Rules** and create a new record \(see table for field descriptions\). <table id="table_gb1_jgm_ty"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Specify a unique name for pattern normalization rule. </td></tr><tr><td> Discovered publisher contains </td><td> Specify text to search for in the software publisher field. </td></tr><tr><td> Discovered product contains </td><td> Specify text to search for in the product field. </td></tr><tr><td> Active </td><td> Option that activates the rule. </td></tr><tr><td> Discovered publisher is empty </td><td> Option that includes products that have an empty publisher field \(the rule applies to discovery models where the publisher is unknown\). </td></tr><tr><td class="sub-head" colspan="2"> Normalized Attributes </td></tr><tr><td> Publisher </td><td> Specify the normalized name of the publisher of the software. </td></tr><tr><td> Product </td><td> Specify the normalized name of the product. </td></tr><tr><td> Edition </td><td> Specify the product edition. </td></tr><tr><td> Product type </td><td> Choose the product type.- Child: A subcomponent of main software \(not licensable\). - Driver: Software product that controls a device. - Licensable: Software product that is licensable. - Not Licensable: Software product that is not licensable. - Patch: Software product designed to update, fix, or improve an existing computer program. </td></tr><tr><td> Version </td><td> Specify the version of the product. </td></tr><tr><td> Platform </td><td> Choose the platform.- Windows - macOS - UNIX </td></tr><tr><td> Language </td><td> Choose the language.- Dutch - English - French - German - Italian - Spanish </td></tr></tbody> </table>2. Once the rule is created, to apply the rule so applicable discovery models are normalized without delay, click the **Apply Rule** related link. **Parent Topic:**[Software Asset Management administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/c_SAMAdministration.md)
| title | Add a software pattern normalization rule |
| description | You can add a pattern normalization rule to normalize specific software products in your environment based on a common pattern. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/t\_AddAPatternNormRule.html |
| release | australia |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Software Asset Management administrationSoftware Asset ManagementIT Asset ManagementAsset Management |