View a software job result
task australia Updated Sep 10, 2026 1 min read t_ViewAJobResult.md
You can view the results of Software Asset Management jobs that have run to verify completion.
Before you begin
Role required: sam_admin
About this task
Job results include:
- Discovery Model Normalization
- Identify Restricted Installs
- Identify New Reclamation Candidates
- Software Usage Import
- Update Existing Reclamation Candidates
- Software Asset Management Content Service Upload/Download
All Software Asset Management scheduled jobs are listed in the System Definition > Scheduled Jobs navigation area. Software Asset Management scheduled job names begin with the product name (SAM).
Note: The default date, time, and order of Software Asset Management scheduled jobs are configured for optimal performance. Changing a scheduled job from the default run setting may not be optimal for performance or data availability.
Procedure
-
Navigate to Software Asset > Administration > Job Results.
-
Open a record to view the job results.
Field Description Number Number of the job result that is generated when the job is run. Name Name of the job. Status Status of the job. Created Date and time job was created. Updated Date and time job was updated.
Parent Topic:View normalization suggestions in Software Asset Management classic
55 lines · 2.2 KB
---
title: View a software job result
description: You can view the results of Software Asset Management jobs that have run to verify completion.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/t\_ViewAJobResult.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [View normalization suggestions in Software Asset Management classic, Using Software Asset Management classic, Software Asset Management, IT Asset Management, Asset Management]
---
# View a software job result
You can view the results of Software Asset Management jobs that have run to verify completion.
## Before you begin
Role required: sam\_admin
## About this task
Job results include:
- Discovery Model Normalization
- Identify Restricted Installs
- Identify New Reclamation Candidates
- Software Usage Import
- Update Existing Reclamation Candidates
- Software Asset Management Content Service Upload/Download
All Software Asset Management scheduled jobs are listed in the **System Definition** > **Scheduled Jobs** navigation area. Software Asset Management scheduled job names begin with the product name \(SAM\).
**Note:** The default date, time, and order of Software Asset Management scheduled jobs are configured for optimal performance. Changing a scheduled job from the default run setting may not be optimal for performance or data availability.
## Procedure
1. Navigate to **Software Asset** > **Administration** > **Job Results**.
2. Open a record to view the job results.
|Field|Description|
|-----|-----------|
|Number|Number of the job result that is generated when the job is run.|
|Name|Name of the job.|
|Status|Status of the job.|
|Created|Date and time job was created.|
|Updated|Date and time job was updated.|
**Parent Topic:**[View normalization suggestions in Software Asset Management classic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/view-norm-suggestions-sam.md)
| title | View a software job result |
| description | You can view the results of Software Asset Management jobs that have run to verify completion. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/t\_ViewAJobResult.html |
| release | australia |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | View normalization suggestions in Software Asset Management classicUsing Software Asset Management classicSoftware Asset ManagementIT Asset ManagementAsset Management |