Using AI in Software Asset Management

---
title: Using AI in Software Asset Management
description: Streamline your software asset operations by using the ServiceNow Otto for Software Asset Management \(SAM\) agentic AI workflows and generative AI skills.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/using-ai-in-software-asset-workspace.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Software Asset Management, IT Asset Management, Asset Management]
---

# Using AI in Software Asset Management

Streamline your software asset operations by using the ServiceNow Otto for Software Asset Management \(SAM\) agentic AI workflows and generative AI skills.

-   **[Using agentic workflows in ServiceNow Otto for SAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/using-now-assist-sam-ai-agents-usecases.md)**  
Use the ServiceNow Otto for SAM AI agent collection to complete tasks autonomously.
-   **[Using generative AI skills in ServiceNow Otto for Software Asset Management \(SAM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/using-now-assist-sam.md)**  
Use ServiceNow Otto for Software Asset Management \(SAM\) generative AI capabilities to streamline your daily Software Asset Management workflow.

**Parent Topic:**[Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/c_SoftwareAssetMgmt.md)