Evaluate ideas

reference australia Updated Sep 10, 2026 1 min read evaluate-ideas-actions.md

Learn about the actions of the evaluate ideas form. Review the submitted ideas and then choose which action to perform on the idea. You can analyze the submitted ideas and then accept or reject them.

Action	Steps
Accept	If the idea seems interesting with the potential for developing into a new feature, product, or enhancement, accept the idea. It then moves to the backlog, from which you can pick it up at an appropriate time. To accept an idea, set the status of the idea to In Backlog from the State list. If you want to implement the idea relatively soon, create a task for it. For more information, see Create a task for an idea.
Request more information	If the information provided with the idea at the time of submission is insufficient request more information about the idea by setting the status Need more information from the State list.
Reject	If an idea is not feasible or has been already implemented, reject the idea by setting its state to Unlikely to implement or Already exists. The idea becomes inactive and is closed for comments and votes.
Close an idea when implemented	When an idea is implemented successfully, mark the idea as completed and close the idea for further comments and vote.To mark an idea as completed: Set the status of the idea to Completed from the State list. Provide information about how the idea was implemented in the Close notes field.

**Parent Topic:**[Form field information for Innovation Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/form-field-information-for-innovation-management.md)

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Evaluate an idea

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---
title: Evaluate ideas
description: Learn about the actions of the evaluate ideas form. Review the submitted ideas and then choose which action to perform on the idea. You can analyze the submitted ideas and then accept or reject them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/innovation-management/evaluate-ideas-actions.html
release: australia
product: Innovation Management
classification: innovation-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Form field information for Innovation Management, Innovation Management reference, Innovation Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Evaluate ideas

Learn about the actions of the evaluate ideas form. Review the submitted ideas and then choose which action to perform on the idea. You can analyze the submitted ideas and then accept or reject them.

<table id="table_msw_klx_qhb"><thead><tr><th>

Action

</th><th>

Steps

</th></tr></thead><tbody><tr><td>

Accept

</td><td>

If the idea seems interesting with the potential for developing into a new feature, product, or enhancement, accept the idea. It then moves to the backlog, from which you can pick it up at an appropriate time. To accept an idea, set the status of the idea to **In Backlog** from the State list.

 If you want to implement the idea relatively soon, create a task for it. For more information, see [Create a task for an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/create-a-task-for-an-idea.md).

</td></tr><tr><td>

Request more information

</td><td>

If the information provided with the idea at the time of submission is insufficient request more information about the idea by setting the status **Need more information** from the State list.

</td></tr><tr><td>

Reject

</td><td>

If an idea is not feasible or has been already implemented, reject the idea by setting its state to **Unlikely to implement** or **Already exists**. The idea becomes inactive and is closed for comments and votes.

</td></tr><tr><td>

Close an idea when implemented

</td><td>

When an idea is implemented successfully, mark the idea as completed and close the idea for further comments and vote.To mark an idea as completed:

1.  Set the status of the idea to **Completed** from the State list.
2.  Provide information about how the idea was implemented in the **Close notes** field.

</td></tr></tbody>
</table>**Parent Topic:**[Form field information for Innovation Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/form-field-information-for-innovation-management.md)

**Related topics**  


[Evaluate an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/evaluate-an-idea.md)