Configure reminders for target actuals

task australia Updated Nov 6, 2026 1 min read configure-reminders-for-target-actuals-strategy.md
Raw file servicenow.com

Configure reminders to notify target owners and contributors to update actuals for their targets by a specified date.

Before you begin

Role required: sn_gf.goal_admin

About this task

The following two system properties must be configured to notify target owners and contributors to update the actuals for their targets:

  • target_checkin_due_date_reminder_feature_toggle: Enables the reminder notifications feature for target actuals check-in.

  • target_checkin_due_date_reminder_config: Defines the number of days before the due date to send the reminder. The following are the default values based on the check-in frequency:

    Check-in frequency Default number of days before due date
    None 7
    Weekly 2
    Monthly 5
    Quarterly 7
    Yearly 10

Procedure

  1. Navigate to All > System Properties > All Properties.

    A list of all the properties in the System Properties [sys_properties] table appears.

  2. Search for each of the following system properties, enter the required value in the Value field, and then select Update.

    System property Value
    target_checkin_due_date_reminder_feature_toggle Enter true to enable reminder notifications.
    target_checkin_due_date_reminder_config Enter the number of days before the due date to send the reminder automatically.

Result

Reminder notifications are enabled for target actuals check-in. Target owners and contributors are automatically notified to submit actuals for their targets based on the configured number of days before the due date and the check-in frequency defined for each target.

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