Create a non-monetary benefit plan for a demand

task australia Updated Sep 10, 2026 1 min read create-non-monetary-benefit-plan-for-dw.md
Raw file servicenow.com

Create a non-monetary benefit plan to specify the estimated non-monetary benefit in a category for a fiscal period. Demand benefit plans capture the potential benefits accrued by the demand when the demand is executed.

Before you begin

Role required: it_demand_manager

About this task

The non-monetary benefit plan breakdown records are automatically created when you save the benefit plan by selecting Automatic or Manual in the Breakdown Type field. The non-monetary benefit plan breakdown records specify the estimated and actual non-financial benefits at a granular level for specific fiscal periods, such as FY16: M04 and FY16: M05. The Non-monetary Benefit Plan Breakdowns tab shows the aggregated benefits for estimated and actual non-financial benefits for each fiscal period of the demand.

Note: Converting a demand to a project or EAP entity transfers the benefit plan from the demand to the target project or EAP entity.

Procedure

  1. Navigate to Workspaces > Strategic Planning Workspace.

  2. Select the Demands icon [Omitted image "demands-icon.png"].

  3. Open a demand from the List page.

  4. Select Details from the navigation menu.

  5. Select the Non-monetary Benefit Plans tab.

    Note: If the Non-monetary Benefit Plans tab isn't visible, select More > Non-monetary Benefit Plans.

  6. Select New.

  7. On the Benefit Plan form, fill in the fields.

    For more information on field values, see Non-monetary benefit plan form.

  8. Select Save.

What to do next

Associate monetary and non-monetary benefit plans, so that you can capture the potential benefits (financial and non-financial) accrued by the demand for the hybrid benefit plans. For more information, see Associate monetary and non-monetary benefit plans.

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