Work with demands in Employee Slate
The My Demands widget and conversational experience in Employee Slate brings demand creation and tracking into a single, conversation-first workspace. Requesters can create demands through the conversational experience and track them using widgets.
Employee Slate is a conversation-first employee experience that combines intelligent assistance, employee communication, organizational navigation, task management, and other employee services to boost productivity. With the My Demands widget and conversational experience, the demand experience enables requesters to track demand status, activity, and progress in the same place they do other work. For more information about Employee Slate, see ServiceNow EmployeeWorks Web App.
Demands are available in Employee Slate if both Project Workspace and Employee Slate Core apps are installed.
Create demands with the conversational experience
You can create a demand through an Employee Slate conversation. Include relevant business context in your message if you have it. For example, enter a message such as "Upgrade system software." The relevant demand catalog items are identified and a demand form opens. If you include relevant business context in your message, matching fields (such as Business Case) are prepopulated on the form. If you don't include business context, the fields remain empty.
After the demand record is created, you can track the new demand from the My Demands and Requests widgets on your canvas. You can also track the status of the demand through the conversational experience by just asking about the state.
Track demands with the My Demands widget
The My Demands widget is a card on the Employee Slate canvas. It lists your ten most recently updated demands with a total count of your demands next to the My Demands heading. Each demand in the list appears as a row with its demand title, assignee avatar and name, and a color-coded status badge. If the demand does not have an assigned demand manager, the icon and label indicates it as unassigned.
The widget is available in the canvas widget library. Add it to your canvas; it is retained for future sessions. For more information about how to add widgets to your canvas, see Customize canvas widgets.
[Omitted image "demand-my-demand-widget.png"] Alt text: My demands widget in the canvas of Employee Slate.
The My Demands widget provides the following benefits:
- A unified requester experience for tracking demands alongside other Employee Slate requests.
- Improved transparency into demand lifecycle status, without needing to contact a demand manager.
- Faster collaboration when a demand manager requests for more information.
Select the Open full list icon [Omitted image "demand-open-full-list-icon.png"] Alt text:on the widget to view the entire list of your demands or select an individual demand row to open its details page. You can filter demands by their state in the full list view and open a demand record by selecting it.
[Omitted image "demand-my-demands-filter.png"] Alt text: The demand state filters available in the full list view.
A demand record page includes demand details, demand status tracker, delivery information, activity notes, and attachments. The Activity tab shows a chronological history of demand manager updates, state changes, and information requests. The Attachments tab lists the files associated with the demand. The demand fields shown are configurable by admin users. For more information, see Configure the demand details fields in Employee Slate.
The current state of the demand is highlighted. The delivery information indicates whether the demand is converted to a work item. After conversion, the card shows the resulting work item's name, type, state, planned or actual end date, and when it was last updated. For more information about demand states, see Demand workflow.
[Omitted image "demand-details-page-employee-slate.png"] Alt text: The demand details page.
You can edit the demand values only while the demand is in the Draft state. After you submit a demand, you can no longer edit its field values, but you can still add activity notes and attachments. See Edit a draft demand in Employee Slate.
Track demands with the Requests widget
Demands also appear in the standard Requests widget, alongside your other requests. Selecting View more takes you to the Requests list. You can find your demands in this list even if you have not added the My Demands widget to your canvas.
[Omitted image "demand-request-widget.png"] Alt text: The Requests widget in the Employee Slate canvas.
You can also view and edit demands by selecting a demand from the list.
[Omitted image "demand-request-list.png"] Alt text: Demands in the Requests list.
Related topics
--- title: Work with demands in Employee Slate description: The My Demands widget and conversational experience in Employee Slate brings demand creation and tracking into a single, conversation-first workspace. Requesters can create demands through the conversational experience and track them using widgets. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/strategic-planning/my-demands-widget.html release: australia product: Strategic Planning classification: strategic-planning topic_type: concept last_updated: "2026-09-18" reading_time_minutes: 4 keywords: [My Demands widget, Employee Work, demand tracking, Demand Management] breadcrumb: [Use, Next Experience for Demand Management in Strategic Planning, Strategic Planning, Strategic Portfolio Management] --- # Work with demands in Employee Slate The My Demands widget and conversational experience in Employee Slate brings demand creation and tracking into a single, conversation-first workspace. Requesters can create demands through the conversational experience and track them using widgets. Employee Slate is a conversation-first employee experience that combines intelligent assistance, employee communication, organizational navigation, task management, and other employee services to boost productivity. With the My Demands widget and conversational experience, the demand experience enables requesters to track demand status, activity, and progress in the same place they do other work. For more information about Employee Slate, see [ServiceNow EmployeeWorks Web App](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/employee-slate-landing-page.md). Demands are available in Employee Slate if both Project Workspace and Employee Slate Core apps are installed. ## Create demands with the conversational experience You can create a demand through an Employee Slate conversation. Include relevant business context in your message if you have it. For example, enter a message such as "Upgrade system software." The relevant demand catalog items are identified and a demand form opens. If you include relevant business context in your message, matching fields \(such as Business Case\) are prepopulated on the form. If you don't include business context, the fields remain empty. After the demand record is created, you can track the new demand from the My Demands and Requests widgets on your canvas. You can also track the status of the demand through the conversational experience by just asking about the state. ## Track demands with the My Demands widget The My Demands widget is a card on the Employee Slate canvas. It lists your ten most recently updated demands with a total count of your demands next to the **My Demands** heading. Each demand in the list appears as a row with its demand title, assignee avatar and name, and a color-coded status badge. If the demand does not have an assigned demand manager, the icon and label indicates it as unassigned. The widget is available in the canvas widget library. Add it to your canvas; it is retained for future sessions. For more information about how to add widgets to your canvas, see [Customize canvas widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/eslate-customize-canvas-widgets.md). \[Omitted image "demand-my-demand-widget.png"\] Alt text: My demands widget in the canvas of Employee Slate. The My Demands widget provides the following benefits: - A unified requester experience for tracking demands alongside other Employee Slate requests. - Improved transparency into demand lifecycle status, without needing to contact a demand manager. - Faster collaboration when a demand manager requests for more information. Select the Open full list icon \[Omitted image "demand-open-full-list-icon.png"\] Alt text:on the widget to view the entire list of your demands or select an individual demand row to open its details page. You can filter demands by their state in the full list view and open a demand record by selecting it. \[Omitted image "demand-my-demands-filter.png"\] Alt text: The demand state filters available in the full list view. A demand record page includes demand details, demand status tracker, delivery information, activity notes, and attachments. The Activity tab shows a chronological history of demand manager updates, state changes, and information requests. The Attachments tab lists the files associated with the demand. The demand fields shown are configurable by admin users. For more information, see [Configure the demand details fields in Employee Slate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/configure-demand-details-ticket-page.md). The current state of the demand is highlighted. The delivery information indicates whether the demand is converted to a work item. After conversion, the card shows the resulting work item's name, type, state, planned or actual end date, and when it was last updated. For more information about demand states, see [Demand workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/demand-process-flow.md). \[Omitted image "demand-details-page-employee-slate.png"\] Alt text: The demand details page. You can edit the demand values only while the demand is in the Draft state. After you submit a demand, you can no longer edit its field values, but you can still add activity notes and attachments. See [Edit a draft demand in Employee Slate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/edit-an-active-demand.md). ## Track demands with the Requests widget Demands also appear in the standard Requests widget, alongside your other requests. Selecting **View more** takes you to the Requests list. You can find your demands in this list even if you have not added the My Demands widget to your canvas. \[Omitted image "demand-request-widget.png"\] Alt text: The Requests widget in the Employee Slate canvas. You can also view and edit demands by selecting a demand from the list. \[Omitted image "demand-request-list.png"\] Alt text: Demands in the Requests list. **Related topics** [ServiceNow EmployeeWorks Web App](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/employee-slate-landing-page.md) [EmployeeWorks capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/eslate-capabilities-common.md) [Conversation-first catalog and knowledge](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/eslate-conversational-catalog.md)
| title | Work with demands in Employee Slate |
| description | The My Demands widget and conversational experience in Employee Slate brings demand creation and tracking into a single, conversation-first workspace. Requesters can create demands through the conversational experience and track them using widgets. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/strategic-planning/my-demands-widget.html |
| release | australia |
| product | Strategic Planning |
| classification | strategic-planning |
| topic_type | concept |
| last_updated | 2026-09-18 |
| reading_time_minutes | 4 |
| keywords | My Demands widgetEmployee Workdemand trackingDemand Management |
| breadcrumb | UseNext Experience for Demand Management in Strategic PlanningStrategic PlanningStrategic Portfolio Management |