Close a release

task australia Updated Sep 10, 2026 1 min read dpr-complete-release.md
Raw file servicenow.com

Complete a release after all tasks have been completed and all phases are in compliance with the mapped policies.

Before you begin

A release must be in the Review state to mark it as complete.

Role required: sn_dpr_model.release_admin

About this task

Note: A release that follows a stage-oriented process automatically moves to Completed when it’s compliant, provided that the stage_workflow_auto_transition system property is set to true.

Procedure

  1. Navigate to Workspaces > Digital Product Release Workspace.

  2. Select the releases icon ([Omitted image "dpr-icon-release.png"] Alt text: Releases icon.).

  3. Select a release from the list to open.

  4. Review the completeness of the release to determine if all the release work is complete.

  5. Close the release.

    • In a single product or service release, select Complete releasefrom any section page.

    • In a multi-product release, select Complete release on the Dashboard page or any section's page with All products and services selected.

      Note: The Complete release button is not available on the individual section pages when a primary product or included product or service is selected.

Result

The release is closed and its state is updated to Completed.

Parent Topic:Manage releases for digital products and services

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