Add a product feature to a product or service

task australia Updated Sep 10, 2026 1 min read dpr-create-product-feature.md
Raw file servicenow.com

Add a product feature to a product or service to help you plan and manage the scope of a release.

Before you begin

Role required: sn_dpr_model.product_manager

Procedure

  1. Navigate to Workspaces > Digital Product Release Workspace.

  2. Select the products and services icon ([Omitted image "dpr-icon-products.png"] Alt text: Products and services icon.).

  3. Select a product or service from the list to open.

  4. Select the Product features tab.

  5. Add or modify a product feature.

    • To add a new product feature, select Add feature.
    • To modify an existing product feature, select it from the list.
  6. On the Add feature dialog box, fill in the fields.

    Field Description
    Feature name Name of the product feature.
    Priority Priority level for the feature. The level determines how much effort is needed to meet the feature's goals.
    Description Brief, high-level description of the product feature.
  7. Select Confirm.

    The product feature is created and opened in the Product Feature record page.

  8. On the Details tab, update the details about the feature, including its state, owner name, and assignment group.

  9. On the Product Enhancements tab, manage enhancements to plan the product feature into multiple versions of the product.

    1. Select New.

    2. Enter details for the enhancement on the Details tab.

    3. Select Save.

  10. Add artifacts for the product feature.

    1. Select the attachment icon ([Omitted image "dpr-icon-attachment.png"] Alt text: Attachment icon.) on the contextual menu to open the Attachments pane.

    2. Select the Select button to upload and attach a file.

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