Release states

concept australia Updated Sep 10, 2026 2 min read dpr-release-states.md
Raw file servicenow.com

A release moves through a defined set of states, from creation to closure. The On Hold state lets you pause a release temporarily without losing task, policy, or association data.

In Digital Product Release (DPR), every release has a state that reflects its position in the release lifecycle. The release state determines which actions are available and whether the release still requires setup, is actively being worked, or is paused, closed, or discontinued. For more information about the overall release process, see Release for a product or service.

Release states

The following states apply to a release.

State

Description

Draft

The release is missing required setup information, such as a release template or a release readiness target date. You can finish creating the release from the Release Planning page or the Releases list.

Pending

The release is fully set up and scheduled to start. A scheduled job moves the release to the In Progress state automatically when its planned start date arrives.

In Progress

The release is actively moving through its phases. Tasks, policies, and approvals for the current phase are underway.

On Hold

Work on the release is temporarily paused. A warning banner appears on the release pages, and the Complete phase action and automatic phase progression are blocked until the release is resumed. However, other release activities, including task updates, field edits, configuration item and change request association, and running policies continue to work normally.For more information, see Put a release on hold.

Review

All phases are completed and the release awaits final review before it's marked complete. A release can move to the Review state automatically when the sn_dpr.auto_transition_release_to_review property is enabled.

Completed

The release is closed. All release work is finished and the phases mapped to it are compliant with their policies.For more information, see Close a release.

Cancelled

The release is discontinued and no further work occurs.

**Parent Topic:**[Release for a product or service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-product-release.md)

Related topics

Manage releases for digital products and services

Keywords Release statesOn Hold stateRelease state modelHold reason
Search documentation
Search document titles and file paths on the australia branch