Request new product or service form

reference australia Updated Sep 10, 2026 1 min read request-product-service-form.md

Raw file servicenow.com

Product managers or release admins can request for a new product or service in Digital Product Release.

For more information, see Request a new product or service.

Field	Description
Name	Unique name of the product or service.
Owner	User who owns the product or service.
Configuration item	Configuration item (CI) to which this product or service is linked to.You can associate the product or service with configuration item of types as listed in the system property, sn_dpr_workspace.cmdb_model_creation.supported_ci_types. For example, CI of type Technology Management Service, Business Service, Service Instance, or Business Application can be linked.
Type	Request is for a product or service.
Short description	Short description about the product or service is being requested.

**Parent Topic:**[Digital Product Release reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-reference.md)

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---
title: Request new product or service form
description: Product managers or release admins can request for a new product or service in Digital Product Release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-product-release/request-product-service-form.html
release: australia
product: Digital Product Release
classification: digital-product-release
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Digital Product Release, IT Service Management]
---

# Request new product or service form

Product managers or release admins can request for a new product or service in Digital Product Release.

For more information, see [Request a new product or service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-request-product.md).

<table id="table_xxf_syb_y2c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Unique name of the product or service.

</td></tr><tr><td>

Owner

</td><td>

User who owns the product or service.

</td></tr><tr><td>

Configuration item

</td><td>

Configuration item \(CI\) to which this product or service is linked to.You can associate the product or service with configuration item of types as listed in the [system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/digital-product-release-properties.md), **sn\_dpr\_workspace.cmdb\_model\_creation.supported\_ci\_types**. For example, CI of type Technology Management Service, Business Service, Service Instance, or Business Application can be linked.

</td></tr><tr><td>

Type

</td><td>

Request is for a product or service.

</td></tr><tr><td>

Short description

</td><td>

Short description about the product or service is being requested.

</td></tr></tbody>
</table>**Parent Topic:**[Digital Product Release reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-reference.md)