Basic Software Asset Management roles

reference australia Updated Sep 10, 2026 1 min read r_SAMRolesSAMF.md

Basic Software Asset Management adds the following roles.

Role	Description
sam_admin	Inherits the sam_user role and has permission to run reconciliation and manage reclamation rules.
sam_user	Able to access all features except administrative.

Users with the sam_user or sam_admin role can view and refresh the overview page.

Parent Topic:Exploring Basic Software Asset Management

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---
title: Basic Software Asset Management roles
description: Basic Software Asset Management adds the following roles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management-foundation-plugin/r\_SAMRolesSAMF.html
release: australia
product: Software Asset Management Foundation plugin
classification: software-asset-management-foundation-plugin
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Exploring Basic Software Asset Management, Basic Software Asset Management, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---

# Basic Software Asset Management roles

Basic Software Asset Management adds the following roles.

|Role|Description|
|----|-----------|
|sam\_admin|Inherits the sam\_user role and has permission to run reconciliation and manage reclamation rules.|
|sam\_user|Able to access all features except administrative.|

Users with the sam\_user or sam\_admin role can view and refresh the overview page.

**Parent Topic:**[Exploring Basic Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management-foundation-plugin/exploring-sam-foundation.md)