Software Asset Management Foundation Plugin

You can add a custom license metric to modify the default reconciliation process.

Software discovery models are automatically created during discovery so you can manually normalize the software installed in your environment.

Basic Software Asset Management administration tasks include adding custom product records, creating custom license metrics, and setting properties. You can also refresh processor definitions, and migrate software installations.

View compliance and true-up cost trend charts on the Software Asset Management Foundation dashboard.

ServiceNow Discovery is used to automatically populate the Software Installations table so the software can be manually normalized and reconciled.

Migrate from the Software Asset Management plugin to the Basic Software Asset Management to take advantage of more powerful features. Manual actions by the customer are required after plugin activation.

Automated license reconciliation keeps license positions accurate and up to date without manual calculations. Reconciliation runs weekly or on demand.

The Basic Software Asset Management activates the ITSM Software Asset Management feature provided with the Asset Management application.

Once you have finished setting up the Basic Software Asset Management and the Software Asset Workspace plugin applications, you need to configure the Software Asset Workspace.

Create entitlements in the Software Asset Workspace to enter your license details and allocate purchased software rights to users or devices.

Create a software model in the Software Asset Workspace to add product details that are used to connect software rights you purchased with software installations discovered on your system.

The Basic Software Asset Management (com.snc.sams) supports tracking, evaluating, and managing software licenses and compliance. You can access this functionality through the Software Asset Workspace or the Software Asset Management Core UI.

Use the License operations view in the Software Asset Workspace to view all your licenses and discovery models that are managed by the Basic Software Asset Management application.

Use the license usage view as a single plane to understand the license position of all software products, remediate non compliance, and view reconciliation results.

Create a suite and add the corresponding components to the suite so the rights that your organization owns are counted accurately during reconciliation.

Basic Software Asset Management adds the following roles.

Reconciliation is run as a scheduled job (default is weekly), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand.

You can set default reconciliation properties such as reconciliation run with custom license metrics, and reconciliation debugging settings.

Configure Basic Software Asset Management if you prefer to continue using the classic version.

Enhance your Basic Software Asset Management experience by using the modernized and user-friendly software asset overview dashboard. The software asset overview is a simplified and intuitive environment that helps you use the application more effectively by reducing complexity.

You can add a custom product if a software product does not exist in the Software Library. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.

A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated.

Software entitlements enable you to define license details that are matched to software models.

Software models are used to connect purchased software rights with discovered software installations. Additionally, software models can be used to manage suites of software as well as to publish requestable software to the Service Catalog.

Basic Software Asset Management automatically leverages SQL Server, Exchange, and Oracle Database Discovery patterns, but you can perform steps for Basic Software Asset Management to utilize additional Discovery patterns, if needed.

You can edit a software discovery model to manually normalize discovered software on the Software Discovery Models form so that it can be reconciled.

When the edition of a software install is not automatically discovered, you can specify the edition on the Software Installation form with the correct value (if known) so the software can be successfully reconciled.

When migrating from the Software Asset Management plugin to the Basic Software Asset Management, further actions are required by the customer after plugin activation to ensure successful migration of customized forms and lists.

If you are using Discovery, run this script after installing Basic Software Asset Management to copy previously discovered software installation records from the [cmdb_software_instance] table to the [cmdb_sam_sw_install] table, which is used by Basic Software Asset Management to store software installation records.

The Software Asset Management Foundation (com.snc.sams) plugin must be activated by ServiceNow personnel. This plugin includes demo data.

Reconciliation is run as a scheduled job (default is weekly), but you can also run reconciliation manually to reconcile software products in your environment on demand.

Get started with Basic Software Asset Management to optimize management of software installations in your environment.

Set up Basic Software Asset Management plugin before configuration.

View compliance information for software model results from the Product Results list after reconciliation is run.

Using Basic Software Asset Management classic.

Use the Software Asset Workspace, the intuitive and streamlined user interface of the Basic Software Asset Management application.

View a list of all the discovered software for your engineering applications in the Software Asset Workspace.