Run Basic Software Asset Management software reconciliation in workspace
Reconciliation is run as a scheduled job (default is weekly), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand.
Before you begin
Reconciliation is run for products that have software entitlements or software installs. Grouping and subgrouping are supported so you can narrow the compliance results.
When running reconciliation manually, allow enough time for the process to complete. For faster results, narrow the scope by selecting specific publishers.
Role required: sam_user or sam_admin
Procedure
-
Navigate to the Run Reconciliation dialog box from either of the two ways:
- Software asset > Software asset workspace > Run Reconciliation
- Software asset > Software Asset Workspace > License workbench > Run Reconciliation
-
Select a particular publisher for which compliance should be calculated.
You can also select all publishers.
-
To narrow results further, select a group or subgroup.
Available group and subgroup values include None, Country, Department, Company, Region, and Cost Center.
-
Select Run Reconciliation.
The reconciliation process may take some amount of time to complete. Once reconciliation is complete, the reconciliation results are shown in the Reconciliation tab.
|
Field |
Description |
|---|---|
|
Number |
Unique identifying number that is generated during the reconciliation process. |
|
Last reconciled |
Date of last reconciliation run. |
|
Status |
Status of the reconciliation.- Completed
|
|
Ran for |
All publishers, or specific publishers. |
|
Publishers |
Only shown if publishers were specified on which to run reconciliation. |
|
Group |
Group specified on which to run reconciliation. Values include None, Country, Department, Company, Region, and Cost Center. |
|
Subgroup |
Subgroup specified on which to run reconciliation. Values include None, Country, Department, Company, Region, and Cost Center. |
|
Progress |
Percent complete and progress bar for the reconciliation run. |
|
Progress summary |
Specific step within the reconciliation process.Note: This list column is not shown by default. You can personalize your list column settings to add it, if desired. |
|
Updated |
The date and time when the particular reconciliation process was completed. |
---
title: Run Basic Software Asset Management software reconciliation in workspace
description: Reconciliation is run as a scheduled job \(default is weekly\), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management-foundation-plugin/run-samf-software-recon-workspace.html
release: australia
product: Software Asset Management Foundation plugin
classification: software-asset-management-foundation-plugin
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [License usage view for Basic Software Asset Management, Using Basic Software Asset Management workspace, Basic Software Asset Management, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---
# Run Basic Software Asset Management software reconciliation in workspace
Reconciliation is run as a scheduled job \(default is weekly\), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand.
## Before you begin
Reconciliation is run for products that have software entitlements or software installs. Grouping and subgrouping are supported so you can narrow the compliance results.
When running reconciliation manually, allow enough time for the process to complete. For faster results, narrow the scope by selecting specific publishers.
Role required: sam\_user or sam\_admin
## Procedure
1. Navigate to the Run Reconciliation dialog box from either of the two ways:
- **Software asset** > **Software asset workspace** > **Run Reconciliation**
- **Software asset** > **Software Asset Workspace** > **License workbench** > **Run Reconciliation**
2. Select a particular publisher for which compliance should be calculated.
You can also select all publishers.
3. To narrow results further, select a group or subgroup.
Available group and subgroup values include None, Country, Department, Company, Region, and Cost Center.
4. Select **Run Reconciliation**.
The reconciliation process may take some amount of time to complete. Once reconciliation is complete, the reconciliation results are shown in the **Reconciliation** tab.
<table id="table_z15_fnl_2qb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Number
</td><td>
Unique identifying number that is generated during the reconciliation process.
</td></tr><tr><td>
Last reconciled
</td><td>
Date of last reconciliation run.
</td></tr><tr><td>
Status
</td><td>
Status of the reconciliation.- Completed
- In Progress
- Failed
</td></tr><tr><td>
Ran for
</td><td>
All publishers, or specific publishers.
</td></tr><tr><td>
Publishers
</td><td>
Only shown if publishers were specified on which to run reconciliation.
</td></tr><tr><td>
Group
</td><td>
Group specified on which to run reconciliation. Values include **None**, **Country**, **Department**, **Company**, **Region**, and **Cost Center**.
</td></tr><tr><td>
Subgroup
</td><td>
Subgroup specified on which to run reconciliation. Values include **None**, **Country**, **Department**, **Company**, **Region**, and **Cost Center**.
</td></tr><tr><td>
Progress
</td><td>
Percent complete and progress bar for the reconciliation run.
</td></tr><tr><td>
Progress summary
</td><td>
Specific step within the reconciliation process.**Note:** This list column is not shown by default. You can personalize your list column settings to add it, if desired.
</td></tr><tr><td>
Updated
</td><td>
The date and time when the particular reconciliation process was completed.
</td></tr></tbody>
</table>
**Parent Topic:**[License usage view for Basic Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management-foundation-plugin/license-usage-view-for-samf.md)
| title | Run Basic Software Asset Management software reconciliation in workspace |
| description | Reconciliation is run as a scheduled job \(default is weekly\), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management-foundation-plugin/run-samf-software-recon-workspace.html |
| release | australia |
| product | Software Asset Management Foundation plugin |
| classification | software-asset-management-foundation-plugin |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | License usage view for Basic Software Asset ManagementUsing Basic Software Asset Management workspaceBasic Software Asset ManagementITSM Software Asset ManagementAsset Management common applicationsIT Service Management |