Create a SAM Foundation entitlement allocation
A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated.
Before you begin
Role required: sam_user
About this task
User allocations are stored in the User Allocations [alm_entitlement_user] table. Device allocations are stored in the Device Allocations [alm_entitlement_asset] table.
Note: The total of all allocation quantities cannot exceed the total number of rights for the entitlement.
Procedure
-
Navigate to All > Software Asset > Licensing > Software Entitlements and open the software entitlement record to add allocations to.
-
Click the applicable allocations related list (User Allocations or Device Allocations) to configure (see table for field descriptions).
Note: The allocations related list that is shown pertains to the license metric that you chose. Only one related list for allocations is shown.
|
Field |
Description |
|---|---|
|
User Allocations | |
|
Assigned to |
The user to which the license is allocated. |
|
Software Model |
Automatically set based on entitlements software model. |
|
Quantity |
Quantity of rights allocated to this user. Default is 1.Multiple rights come into play in the case where many rights are needed to fully license a device or user, such as with per core. |
|
License Key |
License key of the software. |
|
Device Allocations | |
|
Assigned to |
The device to which the license is allocated. |
|
Software Model |
Automatically set based on entitlements software model. |
|
Quantity |
Quantity of licenses allocated to this user. Default is 1.Multiple licenses come into play in the case where licenses are allocated per core and multiple core rights are needed. |
|
License Key |
License key of the software. |
---
title: Create a SAM Foundation entitlement allocation
description: A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management-foundation-plugin/t\_AddAnEntitlementAllocationSAMF.html
release: australia
product: Software Asset Management Foundation plugin
classification: software-asset-management-foundation-plugin
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Create an entitlement, Configuring the classic Basic Software Asset Management, Basic Software Asset Management, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---
# Create a SAM Foundation entitlement allocation
A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated.
## Before you begin
Role required: sam\_user
## About this task
User allocations are stored in the User Allocations \[alm\_entitlement\_user\] table. Device allocations are stored in the Device Allocations \[alm\_entitlement\_asset\] table.
**Note:** The total of all allocation quantities cannot exceed the total number of rights for the entitlement.
## Procedure
1. Navigate to **All** > **Software Asset** > **Licensing** > **Software Entitlements** and open the software entitlement record to add allocations to.
2. Click the applicable allocations related list \(**User Allocations** or **Device Allocations**\) to configure \(see table for field descriptions\).
**Note:** The allocations related list that is shown pertains to the license metric that you chose. Only one related list for allocations is shown.
<table id="table_wzq_51x_dp"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td class="sub-head" colspan="2">
User Allocations
</td></tr><tr><td>
Assigned to
</td><td>
The user to which the license is allocated.
</td></tr><tr><td>
Software Model
</td><td>
Automatically set based on entitlements software model.
</td></tr><tr><td>
Quantity
</td><td>
Quantity of rights allocated to this user. Default is 1.Multiple rights come into play in the case where many rights are needed to fully license a device or user, such as with per core.
</td></tr><tr><td>
License Key
</td><td>
License key of the software.
</td></tr><tr><td class="sub-head" colspan="2">
Device Allocations
</td></tr><tr><td>
Assigned to
</td><td>
The device to which the license is allocated.
</td></tr><tr><td>
Software Model
</td><td>
Automatically set based on entitlements software model.
</td></tr><tr><td>
Quantity
</td><td>
Quantity of licenses allocated to this user. Default is 1.Multiple licenses come into play in the case where licenses are allocated per core and multiple core rights are needed.
</td></tr><tr><td>
License Key
</td><td>
License key of the software.
</td></tr></tbody>
</table>
**Parent Topic:**[Create a SAM Foundation entitlement](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management-foundation-plugin/t_AddASoftwareEntitlementSAMF.md)
| title | Create a SAM Foundation entitlement allocation |
| description | A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management-foundation-plugin/t\_AddAnEntitlementAllocationSAMF.html |
| release | australia |
| product | Software Asset Management Foundation plugin |
| classification | software-asset-management-foundation-plugin |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Create an entitlementConfiguring the classic Basic Software Asset ManagementBasic Software Asset ManagementITSM Software Asset ManagementAsset Management common applicationsIT Service Management |