Manufacturing Commercial Operations

---
title: Manufacturing Commercial Operations
description: The  ServiceNow Manufacturing Commercial Operations \(MCO\) enables you to optimize sales, support, and service operations to enhance operational efficiency, lower costs, and improve productivity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/manufacturing-overview.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
---

# Manufacturing Commercial Operations

The  ServiceNow® Manufacturing Commercial Operations \(MCO\) enables you to optimize sales, support, and service operations to enhance operational efficiency, lower costs, and improve productivity.

<table id="table_ocg_knr_rbc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn how Manufacturing Commercial Operations can help you with its key features and benefits.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/manufacturing-explore.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text:Plan and customize Manufacturing Commercial Operations to meet your specific needs.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/configuring-manufacturing-foundation.md)

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[Integrate\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Extend Manufacturing Commercial Operations capabilities by integrating with other applications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-integrating-with-other-applications.md)

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[Use \[Omitted image "bus-agent-workspace-1.svg"\] Alt text:See how manufacturers, dealers, and consumers can use Manufacturing Commercial Operations to manage manufacturing ecosystems.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/manufacturing-using.md)

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[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get additional information about Manufacturing Commercial Operations use cases and components.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/manufacturing-reference.md)

</td><td>

[Data Model\[Omitted image "bus-database.svg"\] Alt text:Framework for workflow integration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/data-model.md)

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[Automate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/ai-in-mco.md)\[Omitted image "bus-ai-otto.svg"\] Alt text:Use generative AI skills and agentic workflows to automate manufacturing tasks.

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</td></tr></tbody>
</table>## Additional resources

-   Learn more about what's new and changed at [https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/manufacturing-commercial-operations-rn.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/manufacturing-commercial-operations-rn.md).
-   Log in to your ServiceNow® account and find additional information about implementing and deploying Manufacturing Commercial Operations features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
-   Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
-   Find useful resources related to your role and explore best practices at [ServiceNow Impact](https://www.servicenow.com/impact.html).
-   Connect with other Manufacturing Commercial Operations users at [Now Community](https://www.servicenow.com/community/manufacturing/ct-p/manufacturing).