Create a copy of an EVAM view configuration
Modify the search results of your AI Search application by creating a copy of an existing Entity View Action Mapper (EVAM) view and then changing the copy. This process is efficient, especially when the changes are minimal.
Before you begin
Role required: ais_admin
About this task
If the view configuration is shared and you need to change the result-card interface without impacting other shared instances, create a copy of the view configuration. You can verify if the view configuration is shared. For more information, see Track how your EVAM view configurations are used.
Procedure
-
Navigate to All > AI Search Admin > AI Search Admin Home.
-
On the Applications tab, select the application card that you want to copy.
-
In the left pane, select Result-card Interface.
-
From the Select a bundle to edit list, select an EVAM configuration bundle.
The list of view configurations that are associated with the selected bundle are displayed.
-
Hover over the desired view configuration and select the More Actions icon [Omitted image "more-actions-icon.png"] Alt text: More Actions. > Create a copy.
-
In the Copy view config dialog box, review the auto-populated values and then select Copy.
Result
A copy of the view configuration is added to the list.
What to do next
After copying a view configuration, you can modify it based on your requirements, such as updating the EVAM definition for the result-card interface. For more information, see Create or edit an EVAM view definition.
Parent Topic:Customizing the result-card interface of an AI Search application by using EVAM
---
title: Create a copy of an EVAM view configuration
description: Modify the search results of your AI Search application by creating a copy of an existing Entity View Action Mapper \(EVAM\) view and then changing the copy. This process is efficient, especially when the changes are minimal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/copy-evam-viewconfig-ais-admin-console.html
release: australia
product: Search Administration
classification: search-administration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Customizing the result-card interface of an AI Search application by using EVAM, Using AI Search Admin console, AI Search Admin console, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---
# Create a copy of an EVAM view configuration
Modify the search results of your AI Search application by creating a copy of an existing Entity View Action Mapper \(EVAM\) view and then changing the copy. This process is efficient, especially when the changes are minimal.
## Before you begin
Role required: ais\_admin
## About this task
If the view configuration is shared and you need to change the result-card interface without impacting other shared instances, create a copy of the view configuration. You can verify if the view configuration is shared. For more information, see [Track how your EVAM view configurations are used](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/ais-admin-console-evam-viewusage.md).
## Procedure
1. Navigate to **All** > **AI Search Admin** > **AI Search Admin Home**.
2. On the **Applications** tab, select the application card that you want to copy.
3. In the left pane, select **Result-card Interface**.
4. From the Select a bundle to edit list, select an EVAM configuration bundle.
The list of view configurations that are associated with the selected bundle are displayed.
5. Hover over the desired view configuration and select the **More Actions icon \[Omitted image "more-actions-icon.png"\] Alt text: More Actions.** > **Create a copy**.
6. In the Copy view config dialog box, review the auto-populated values and then select **Copy**.
## Result
A copy of the view configuration is added to the list.
## What to do next
After copying a view configuration, you can modify it based on your requirements, such as updating the EVAM definition for the result-card interface. For more information, see [Create or edit an EVAM view definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/ais-admin-console-evam-configurations.md).
**Parent Topic:**[Customizing the result-card interface of an AI Search application by using EVAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/ais-admin-console-managing-evam.md)
| title | Create a copy of an EVAM view configuration |
| description | Modify the search results of your AI Search application by creating a copy of an existing Entity View Action Mapper \(EVAM\) view and then changing the copy. This process is efficient, especially when the changes are minimal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/copy-evam-viewconfig-ais-admin-console.html |
| release | australia |
| product | Search Administration |
| classification | search-administration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AI |
| breadcrumb | Customizing the result-card interface of an AI Search application by using EVAMUsing AI Search Admin consoleAI Search Admin consoleSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform |