Creating external content connectors

Connector administrators can create external content connectors to retrieve searchable content and metadata and security permissions from supported source systems.

Creating multiple external content connectors of the same type
Admins can create multiple external content connectors of the same type on a single ServiceNow AI Platform® instance. These connectors can crawl different source systems or the same source system. Connectors that crawl the same source system can include overlapping crawl locations.

Parent Topic:Exploring External Content Connectors

Create an Adobe Experience Manager as a Cloud Service external content connector

Create an Aha! Roadmaps external content connector

Create an Amazon S3 external content connector

Create an Asana external content connector

Create an Atlassian Confluence Cloud external content connector

Create an Atlassian Jira Cloud external content connector

Create a Box external content connector

Create a Cornerstone external content connector

Create a Docusign external content connector

Create a Dropbox external content connector

Create a Fluid Topics external content connector

Create a GitHub Enterprise Cloud external content connector

Create a GitLab external content connector

Create a Google Drive external content connector

Create a HubSpot external content connector

Create a Lucidchart external content connector

Create a ManageEngine external content connector

Create a Microsoft OneDrive external content connector

Create a Microsoft SharePoint Online external content connector

Create a Microsoft Teams external content connector

Create a Microsoft Viva Engage external content connector

Create a Miro external content connector

Create a monday.com external content connector

Create a Notion external content connector

Create a SAP DMS external content connector

Create a SAP SuccessFactors external content connector

Create a ServiceNow instance external content connector

Create a ServiceNow product documentation external content connector

Create a Slack external content connector

Create a Smartsheet external content connector

Create a Trello external content connector

Create a Webcrawler external content connector

Create a WordPress external content connector

Create a Workday external content connector

Create a Workvivo external content connector

Create a Zendesk Guide external content connector

Create a Zoom external content connector

title	Creating external content connectors
description	Connector administrators can create external content connectors to retrieve searchable content and metadata and security permissions from supported source systems.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/creating-ext-cont-connectors.html
release	australia
product	Search Administration
classification	search-administration
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	5
keywords	ServiceNow OttoAI Agentsgenerative AIagentic AI
breadcrumb	ExploreExternal Content ConnectorsSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform