Features of Zing text indexing and search engine
reference australia Updated Sep 10, 2026 4 min read features-zing.md
Enable and configure Zing text indexing and search engine features.
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Feature |
Description |
Top tasks |
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Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages. |
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Compute document scores based on the frequency, sequence, and weight of search terms in the document. |
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Search multiple record types from a single search field. |
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Display global text search results for each table as Zing generates them. |
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Search records from a table list view. |
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Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table. |
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Remove common words from search queries that don't produce meaningful results. |
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Convert any multiple-character search keyword to its stem form to find derived versions of the word. |
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Expand search results to include additional search terms. [Omitted image "icon-configuration-required.png"] Alt text: icon Requires configuration before use |
Inactive |
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--- title: Features of Zing text indexing and search engine description: Enable and configure Zing text indexing and search engine features. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/features-zing.html release: australia product: Search Administration classification: search-administration topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Zing text indexing and search engine, Search administration, Configure core features, Administer the ServiceNow AI Platform] --- # Features of Zing text indexing and search engine Enable and configure Zing text indexing and search engine features. <table id="table_l31_lxp_fz"><thead><tr><th> Feature </th><th> Description </th><th> Top tasks </th><th> State </th></tr></thead><tbody><tr><td> [Zing indexes words](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/zing-indexes-words.md) </td><td> Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages. </td><td> - [Configure a table for indexing and searching](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configure-single-table-for-indexing.md) - [Regenerate a text index for a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/t_RegenerateATextIndexForATable.md) - [Configure tables to use the Japanese tokenizer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configure-tables-japanese-tokenizer.md) </td><td> Active </td></tr><tr><td> [Zing computes document scores using three components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/c_DocumentScoring.md) </td><td> Compute document scores based on the frequency, sequence, and weight of search terms in the document. </td><td> - [Score search terms by inverse document frequency \(IDF\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/enable-IDF-scoring.md) - [Set the relative weight of a field](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/t_ControlMatchRelevanceByField.md) </td><td> Active </td></tr><tr><td> [Global search finds records from multiple tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/c_GlobalTextSearch.md) </td><td> Search multiple record types from a single search field. </td><td> - [Add a search group for Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/search-settings-filter-group-table.md) - [Configure a table for indexing and searching](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configure-single-table-for-indexing.md) </td><td> Active </td></tr><tr><td> [Search results page in Core UI and UI15](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/global-search-polaris-ui.md) </td><td> Display global text search results for each table as Zing generates them. </td><td> - [Add a search group for Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/search-settings-filter-group-table.md) - [Revert to the legacy global search UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/revert-to-legacy-global-search.md) </td><td> Active </td></tr><tr><td> [List search finds records from the current table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/c_TextSearchesInRecordLists.md) </td><td> Search records from a table list view. </td><td> - [Configure a table for indexing and searching](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configure-single-table-for-indexing.md) - [Regenerate a text index for a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/t_RegenerateATextIndexForATable.md) </td><td> Active </td></tr><tr><td> [Zing can include attachments in search results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/c_SearchingForAttachments.md) </td><td> Search content from attachments on indexed tables. Display attachments for search results from the Knowledge \[kb\_knowledge\] table. </td><td> - [Index attachments on a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_DisablingAttachmentsOnATable.md) - [Configure a table for indexing and searching](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configure-single-table-for-indexing.md) </td><td> Active </td></tr><tr><td> [Zing removes stop words from queries](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/stop-words-removed-from-queries.md) </td><td> Remove common words from search queries that don't produce meaningful results. </td><td> - [Configure a global stop word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/t_ConfigureAGlobalStopWord.md) - [Configure a table-specific stop word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/t_ConfigureATableSpecificStopWord.md) </td><td> Active </td></tr><tr><td> [Zing matches derived words with stemming](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/stemming-matches-derived-words.md) </td><td> Convert any multiple-character search keyword to its stem form to find derived versions of the word. </td><td> - [System Localization properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/set-localization-props.md) - [Activate a language](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/t_ActivateALanguage.md) </td><td> Active </td></tr><tr><td> [Zing can expand search results with synonyms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/search-synonyms-expand-results.md) </td><td> Expand search results to include additional search terms. \[Omitted image "icon-configuration-required.png"\] Alt text: icon Requires configuration before use </td><td> - [Enable search synonyms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/enable-text-index-synonyms.md) - [Create synonym dictionaries](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/create-synonym-dictionaries.md) </td><td> Inactive </td></tr></tbody> </table>
| title | Features of Zing text indexing and search engine |
| description | Enable and configure Zing text indexing and search engine features. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/features-zing.html |
| release | australia |
| product | Search Administration |
| classification | search-administration |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Zing text indexing and search engineSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform |