Components installed with External Content Connectors

reference australia Updated Sep 10, 2026 1 min read installed-with-ext-content-connectors.md
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The External Content Connectors plugin installs a connector administrator role and a scheduled job to remove unused OAuth 2.0 credentials for deleted external content connectors.

Roles installed

Role title [name]

Description

Contains roles

External Content Connectors administrator [sn_ext_conn.xcc_admin]

Manages configuration settings for the External Content Connectors application, including the following:- Creates, reads, updates, and deletes external content connectors

  • Creates, reads, updates, and deletes crawl settings for external content connectors
  • Tests and validates external content connector configuration and crawl settings
  • Schedules and runs external content connectors
  • Views external content connector crawl logs

This is a granular admin role that enables you to complete external content connector configuration tasks without requiring the full admin role. To learn more about how granular admin roles improve security and efficiency, see Granular admin roles.

  • ais_admin
  • connection_admin
  • sn_kmf.cryptographic_manager
## Scheduled jobs installed

Scheduled job

Description

Clean orphan external content oauth credential

Deletes stored OAuth 2.0 credentials for external content connectors that have been deleted. By default, this job runs once per day. Users with the admin role can change the schedule for this job:

  1. Navigate to All > System Scheduler > Scheduled Jobs > Scheduled Jobs.
  2. Open the Clean orphan external content oauth credential record.
  3. Set the desired schedule for the job by modifying the Trigger type, Time zone, and Run time field values.
  4. Select Update.
**Parent Topic:**[External Content Connectors reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/reference-ext-cont-connectors.md)
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