External Content Connectors reference

---
title: External Content Connectors reference
description: Reference information for the External Content Connectors application and for individual external content connectors.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/reference-ext-cont-connectors.html
release: australia
product: Search Administration
classification: search-administration
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [External Content Connectors, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# External Content Connectors reference

Reference information for the External Content Connectors application and for individual external content connectors.

-   **[Components installed with External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/installed-with-ext-content-connectors.md)**  
The External Content Connectors plugin installs a connector administrator role and a scheduled job to remove unused OAuth 2.0 credentials for deleted external content connectors.
-   **[Binary file extensions supported in External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/file-extensions-ext-cont-connector.md)**  
 Connector administrators can restrict the binary file types an external content connector retrieves by specifying file extensions in inclusion or exclusion filters.
-   **[Statistics for external content connector content crawls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/document-statistics-external-content-connectors.md)**  
Each crawl history entry for an external content connector's content crawl includes statistics about the documents \(items or files with searchable content and metadata\) retrieved by the crawl.
-   **[Statistics for external content connector user permission crawls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/permission-statistics-external-content-connectors.md)**  
Each crawl history entry for an external content connector's user permission crawl includes statistics about the permissions \(user and group-membership security principals\) retrieved by the crawl.
-   **[Analytics for external content connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/analytics-external-content-connectors.md)**  
Metrics that show how your external content connector has run over time.
-   **[Reassign the External Content Connectors Service Account user to the global domain](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/reassign-ext-cont-connectors-svc-acct-usr-global-domain.md)**  
Fix issues with missing user permissions for users on your instance by reassigning the External Content Connectors Service Account user to the global domain.

**Parent Topic:**[External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/ext-cont-connectors-landing-page.md)