Rename an external content connector

task australia Updated Sep 10, 2026 1 min read rename-ext-cont-connector.md

Raw file servicenow.com

Change the name of an existing external content connector.

Before you begin

Verify that the external content connector you want to rename is not currently running a crawl.

Role required: sn_ext_conn.xcc_admin

Procedure

Use the application picker to switch to the External Content Connectors Admin application scope.
Navigate to All > External Content Connectors > External Content Admin Home.
In the Connectors pane, find the record for the connector you want to deactivate or delete, and open its context menu in one of the following ways:
- Select the connector record's Overflow icon [Omitted image "icon-action-menu-ext-cont-conn.png"] Alt text:.
- Long-press (or right-click) the connector record.
In the context menu, select Manage.

The connector's Configuration tab opens.
Select the pencil icon [Omitted image "icon-pencil.png"] Alt text:.

The Rename connector dialog box appears.
Enter a new name for the connector, then select Save.

Parent Topic:Configuring External Content Connectors

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI

49 lines · 1.9 KB Wrap lines

---
title: Rename an external content connector
description: Change the name of an existing external content connector.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/rename-ext-cont-connector.html
release: australia
product: Search Administration
classification: search-administration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Configure, External Content Connectors, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Rename an external content connector

Change the name of an existing external content connector.

## Before you begin

Verify that the external content connector you want to rename is not currently running a crawl.

Role required: sn\_ext\_conn.xcc\_admin

## Procedure

1. Use the application picker to switch to the External Content Connectors Admin application scope.

2. Navigate to **All** &gt; **External Content Connectors** &gt; **External Content Admin Home**.

3. In the Connectors pane, find the record for the connector you want to deactivate or delete, and open its context menu in one of the following ways:

- Select the connector record's Overflow icon \[Omitted image "icon-action-menu-ext-cont-conn.png"\] Alt text:.
- Long-press \(or right-click\) the connector record.
4. In the context menu, select **Manage**.

The connector's Configuration tab opens.

5. Select the pencil icon \[Omitted image "icon-pencil.png"\] Alt text:.

The Rename connector dialog box appears.

6. Enter a new name for the connector, then select **Save**.

**Parent Topic:**[Configuring External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configuring-ext-cont-connectors.md)