Set a system time zone
Set your system time zone with a system property.
Before you begin
Role required: admin
About this task
The ServiceNow AI Platform stores time values in Universal Coordinated Time. Times appear globally based on the system time zone (glide.sys.default.tz), or if specified, based on user settings.
Procedure
-
Navigate to All > System Properties > System.
-
Locate the property System timezone for all users unless overridden in the user's record [glide.sys.default.tz].
By default, the field is empty. If you have not defined a time zone for this property, America/Los Angeles is the default.
For more information on setting the default time, see Configure Next Experience language and region preferences.
-
Add a time zone in the format Country/City or using the name of a time zone (for example, GMT) and select Save.
For available values, see Time zone representation.
The new system time zone automatically cascades to all users who don’t already have a specified time zone. If a user selects a different time zone, or if the administrator selects a different time zone for them, the selected time zone is assigned to the user. The system time zone isn’t used.
Parent Topic:Using time configuration
---
title: Set a system time zone
description: Set your system time zone with a system property.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/time-configuration/t\_SetASystemTimeZone.html
release: australia
product: Time Configuration
classification: time-configuration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Time configuration, Configure core features, Administer the ServiceNow AI Platform]
---
# Set a system time zone
Set your system time zone with a system property.
## Before you begin
Role required: admin
## About this task
The ServiceNow AI Platform stores time values in Universal Coordinated Time. Times appear globally based on the [system time zone](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_SetASystemTimeZone.md) \(glide.sys.default.tz\), or if specified, based on [user settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/t_CreateAUser.md).
## Procedure
1. Navigate to **All** > **System Properties** > **System**.
2. Locate the property **System timezone for all users unless overridden in the user's record** \[glide.sys.default.tz\].
By default, the field is empty. If you have not defined a time zone for this property, America/Los Angeles is the default.
For more information on setting the default time, see [Configure Next Experience language and region preferences](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/next-experience-language-preferences.md).
3. Add a time zone in the format Country/City or using the name of a time zone \(for example, GMT\) and select **Save**.
For available values, see [Time zone representation](https://support.servicenow.com/kb_view.do?sysparm_article=KB0594661).
The new system time zone automatically cascades to all users who don’t already have a specified time zone. If a user selects a different time zone, or if the administrator selects a different time zone for them, the selected time zone is assigned to the user. The system time zone isn’t used.
**Parent Topic:**[Using time configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/using-time-configuration.md)
| title | Set a system time zone |
| description | Set your system time zone with a system property. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/time-configuration/t\_SetASystemTimeZone.html |
| release | australia |
| product | Time Configuration |
| classification | time-configuration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseTime configurationConfigure core featuresAdminister the ServiceNow AI Platform |