Scheduling and monitoring an upgrade
concept australia Updated Sep 10, 2026 1 min read uc-schedule-monitor-upgrade.md
Use the Upgrade Monitor module to schedule and monitor the status of an ongoing upgrade in your instance. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete.
- Monitoring an upgrade: Monitor the progress of an ongoing upgrade in your instance
- Process the skipped records list: Resolve the differences between the upgraded and customized versions of a record by processing the skipped records list
- Resolve conflicts of a record: Resolve conflicts between your customized record and the changes associated with the upgrade
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--- title: Scheduling and monitoring an upgrade description: Use the Upgrade Monitor module to schedule and monitor the status of an ongoing upgrade in your instance. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/upgrade-center/uc-schedule-monitor-upgrade.html release: australia product: Upgrade Center classification: upgrade-center topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using Upgrade Center, Upgrade Center, Upgrade, Administer the ServiceNow AI Platform] --- # Scheduling and monitoring an upgrade Use the Upgrade Monitor module to schedule and monitor the status of an ongoing upgrade in your instance. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete. - [Monitoring an upgrade](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-monitor-instance-upgrade.md): Monitor the progress of an ongoing upgrade in your instance - [Process the skipped records list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-process-skipped-records.md): Resolve the differences between the upgraded and customized versions of a record by processing the skipped records list - [Resolve conflicts of a record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-resolve-conflict.md): Resolve conflicts between your customized record and the changes associated with the upgrade
| title | Scheduling and monitoring an upgrade |
| description | Use the Upgrade Monitor module to schedule and monitor the status of an ongoing upgrade in your instance. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/upgrade-center/uc-schedule-monitor-upgrade.html |
| release | australia |
| product | Upgrade Center |
| classification | upgrade-center |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Upgrade CenterUpgrade CenterUpgradeAdminister the ServiceNow AI Platform |