AWS discovery solutions comparison
reference australia Updated Oct 15, 2026 5 min read aws-discovery-methods-platcap.md
ITOM Visibility applications discover a variety of AWS resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.
ITOM Visibility solutions
ITOM Visibility can offer you comprehensive visibility into your organization's cloud infrastructure. Each application offers unique strengths and capabilities, and by comparing them you can gain holistic insights on their capabilities and benefits.
|
ITOM Visibility solution |
Overview |
Configuration |
|---|---|---|
|
Discovery and Service Mapping Patterns and Visibility Content |
| |
|
Service Graph Connector for AWS |
Configure Service Graph Connector for AWS using the guided setup |
The CI class, in most cases, is applicable to both solutions. If it's not applicable to one of the solutions, the solution is marked "N/A".
| Resource type | Supported by Cloud Discovery and Service Mapping Patterns | Supported by Cloud Service Graph Connectors | CI Class |
|---|---|---|---|
| AWS::AppSync::API | Yes | No | cmdb_aws_appsync_api |
| AWS::Athena::Workgroup | Yes | No | cmdb_aws_athena_workgroup |
| AWS::Backup::BackupPlan | Yes | No | cmdb_aws_backup_backup_plan |
| AWS::Backup::BackupVault | Yes | No | cmdb_aws_backup_backup_vault |
| AWS::Bedrock::Agent | Yes | No | cmdb_ci_function_ai |
| AWS::Bedrock::Foundation Model | Yes | No | cmdb_ci_ai_model_deployment |
| AWS::Cassandra::Table | Yes | No | cmdb_ci_cloud_database |
| AWS::CloudFront::Distribution | Yes | N/A | cmdb_aws_cloudfront_distribution |
| AWS::CloudFront::Distribution | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CloudWatch::Log | Yes | No | cmdb_aws_cloudwatch_log |
| AWS::CodeDeployment::Deployment | Yes | No | cmdb_aws_codedeploy_deployment |
| AWS::CodePipeline::Pipeline | Yes | N/A | cmdb_aws_codepipeline_pipeline |
| AWS::CodePipeline::Pipeline | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::DMS::Endpoint | Yes | No | cmdb_aws_dms_endpoint |
| AWS::EC2::Instance | Yes | N/A | cmdb_ci_vm_instance |
| AWS::EC2::Instance | N/A | Yes | cmdb_ci_server |
| AWS::EC2::Instance | Yes | Yes | cmdb_ci_linux_server* |
| AWS::EC2::Instance | Yes | Yes | cmdb_ci_win_server* |
| AWS::ElasticBeanstalk::Application | Yes | N/A | cmdb_aws_elastic_beanstalk_application |
| AWS::ElasticBeanstalk::Application | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::EMR::Cluster | Yes | No | cmdb_aws_emr_cluster |
| AWS::EventBridge::EventBus | Yes | No | cmdb_aws_eventbridge_event_bus |
| AWS::FSx::Backup | Yes | No | cmdb_aws_fsx_backup |
| AWS::FSx::FileSystem | Yes | No | cmdb_aws_fsx_file_system |
| AWS::Glue::Database | Yes | No | cmdb_aws_glue_database |
| AWS::IAM::Policy | Yes | N/A | cmdb_aws_iam_policy |
| AWS::IAM::Policy | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::IAM::Role | Yes | N/A | cmdb_aws_iam_role |
| AWS::IAM::Role | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::IAM::User | Yes | N/A | cmdb_aws_iam_user |
| AWS::IAM::User | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::KMS::Key | Yes | No | cmdb_aws_kms_key |
| AWS::OpenSearchService::Domain | Yes | No | cmdb_ci_cloud_database |
| AWS Marketplace Agreement Service | Yes | No | cmdb_ci_deployed_marketplace_product |
| AWS::MemoryDB::Cluster | Yes | No | cmdb_ci_cloud_db_cluster |
| AWS::MQ::Broker | Yes | No | cmdb_aws_mq_broker |
| AWS::MQ::Configuration | Yes | No | cmdb_aws_mq_configuration |
| AWS::S3::GlacierVault | Yes | No | cmdb_aws_s3_glacier_vault |
| AWS::SageMaker::NotebookInstance | Yes | No | cmdb_aws_sagemaker_notebook_instance |
| AWS::SecretsManager::Secret | Yes | No | cmdb_aws_secrets_manager_secret |
| AWS::SimpleEmailService::Identity | Yes | No | cmdb_aws_simple_email_service_identity |
| AWS::SQS::Queue | Yes | No | cmdb_aws_sqs_queue |
| AWS::StepFunctions::StateMachine | Yes | No | cmdb_aws_step_functions_state_machine |
| AWS::StorageGateway::Gateway | Yes | No | cmdb_aws_storage_gateway_gateway |
| AWS::SystemsManager::Document | Yes | No | cmdb_aws_systems_manager_document |
| AWS::SystemsManager::ParameterStore | Yes | No | cmdb_aws_systems_manager_parameter_store |
| AWS::TransferFamily::Server | Yes | No | cmdb_aws_transfer_family_server |
| AWS::VPC::FlowLog | Yes | No | cmdb_aws_vpc_flow_log |
| AWS::VPC::ManagedPrefixList | Yes | No | cmdb_aws_vpc_managed_prefix_list |
| AWS::XRay::SamplingRule | Yes | No | cmdb_aws_xray_sampling_rule |
| ec2:DescribeAvailabilityZones | Yes | Yes | cmdb_ci_availability_zone |
| ec2:DescribeRegions | Yes | Yes | cmdb_ci_aws_datacenter |
| AWS::Kinesis::Stream | Yes | No | cmdb_ci_aws_kinesis_data |
| AWS::KinesisAnalytics | Yes | No | cmdb_ci_aws_kinesis_data_analytics |
| AWS::KinesisFirehose | Yes | No | cmdb_ci_aws_kinesis_firehose |
| AWS::KinesisVideo | Yes | No | cmdb_ci_aws_kinesis_video |
| AWS::Redshift::Cluster | Yes | N/A | cmdb_ci_aws_redshift |
| AWS::Redshift::Cluster | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CertificateManager::Certificate | Yes | No | cmdb_ci_certificate |
| AWS::Cognito::UserPool | Yes | No | cmdb_ci_cloud_authentication |
| AWS::RDS::DBCluster | Yes | No | cmdb_ci_cloud_db_cluster |
| AWS::RDS::DBInstance | Yes | Yes | cmdb_ci_cloud_database |
| AWS::ECS::Cluster | Yes | No | cmdb_ci_cloud_ecs_cluster |
| AWS::ECS::Service | Yes | No | cmdb_ci_cloud_ecs_service |
| AWS::ECS::TaskDefinition | Yes | No | cmdb_ci_cloud_ecs_task_definition |
| AWS::Lambda::Function | Yes | Yes | cmdb_ci_cloud_function |
| AWS::ApiGateway::RestApi | Yes | Yes | cmdb_ci_cloud_gateway |
| ec2:DescribeInstanceTypes | Yes | Yes | cmdb_ci_cloud_hardware_type |
| AWS::EC2::Host | Yes | No | cmdb_ci_cloud_host |
| AWS::EC2::KeyPair | Yes | No | cmdb_ci_cloud_key_pair |
| AWS::ElasticLoadBalancing::LoadBalancer | Yes | Yes | cmdb_ci_cloud_load_balancer |
| AWS::ElasticLoadBalancingV2::LoadBalancer | Yes | Yes | cmdb_ci_cloud_load_balancer |
| Amazon::S3::Bucket | Yes | Yes | cmdb_ci_cloud_object_storage |
| Organizations | Yes | Yes | cmdb_ci_cloud_org or cmdb_ci_cloud_service_account |
| Organizations::AWS accounts | Yes | Yes | cmdb_ci_cloud_service_account |
| AWS::EC2::Subnet | Yes | Yes | cmdb_ci_cloud_subnet |
| AWS SSM agents | Yes | No | cmdb_ci_cloud_system_management_agent |
| AWS::EC2::Subnet | Yes | No | cmdb_ci_cloud_subnet |
| AWS::WAF::WebACL | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAFRegional::WebACL | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::ACM::Certificate | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Redshift::EventSubscription | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::RDS::DBSnapshot | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Redshift::ClusterParameterGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::AutoScaling::LaunchConfiguration | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Redshift::ClusterSnapshot | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CloudFormation::Stack | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CodeBuild::Project | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::ElasticBeanstalk::ApplicationVersion | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Redshift::ClusterSecurityGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CloudTrail::Trail | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CloudFront::StreamingDistribution | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAF::RuleGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::RDS::DBSecurityGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::RDS::EventSubscription | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAF::Rule | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::AutoScaling::ScheduledAction | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::ElasticBeanstalk::Environment | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::AutoScaling::ScalingPolicy | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Shield::Protection | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::CloudWatch::Alarm | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::XRay::EncryptionConfig | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::ShieldRegional::Protection | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::Redshift::ClusterSubnetGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::IAM::Group | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAFRegional::RateBasedRule | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAFRegional::RuleGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::WAF::RateBasedRule | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::RDS::DBSubnetGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::SSM::AssociationCompliance | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::EC2::SecurityGroup | Yes | Yes | cmdb_ci_compute_security_group |
| ec2:DescribeInstanceTypes | Yes | Yes | cmdb_ci_compute_template |
| AWS::ECR::Repository | Yes | No | cmdb_ci_container_repository |
| Container Repository Entry | Yes | No | cmdb_ci_container_repository_entry |
| AWS::EC2::CustomerGateway | Yes | No | cmdb_ci_customer_gateway |
| Docker container | Yes | Yes | cmdb_ci_docker_container |
| ecr:DescribeImages | Yes | No | cmdb_ci_docker_image |
| AWS::DynamoDB::GlobalTable | Yes | Yes | cmdb_ci_dynamodb_table |
| AWS::AutoScaling::AutoScalingGroup | Yes | N/A | cmdb_ci_instance_scale_set |
| AWS::AutoScaling::AutoScalingGroup | N/A | Yes | cmdb_ci_cmp_resource |
| AWS::EC2::InternetGateway | Yes | No | cmdb_ci_internet_gateway |
| AWS::EKS::Cluster | Yes | Yes | cmdb_ci_kubernetes_cluster |
| AWS::ElasticLoadBalancingV2::TargetGroup | Yes | No | cmdb_ci_lb_pool |
| AWS::ElasticLoadBalancingV2::TargetGroup TargetDescription | Yes | No | cmdb_ci_lb_pool_member |
| AWS::ElasticLoadBalancingV2::Listener | Yes | No | cmdb_ci_lb_service |
| AWS::EC2::NatGateway | Yes | No | cmdb_ci_nat_gateway |
| AWS::EC2::VPC | Yes | Yes | cmdb_ci_network |
| AWS::EC2::NetworkAcl | Yes | No | cmdb_ci_network_acl |
| AWS::EC2::NetworkInterface | Yes | Yes | cmdb_ci_nic |
| AWS::EC2::RouteTable | Yes | No | cmdb_ci_route_table |
| AWS::EC2::VolumeAttachment | Yes | Yes | cmdb_ci_storage_mapping |
| AWS::EC2::Volume | Yes | Yes | cmdb_ci_storage_volume |
| AWS::EC2::VPNGateway | Yes | No | cmdb_ci_virtual_pvt_gateway |
| AWS::EC2::VPNConnection | Yes | No | cmdb_ci_vpn_connection |
| AWS::WAFv2::WebACL | Yes | N/A | cmdb_ci_web_acl |
| AWS::WAFv2::WebACL | N/A | Yes | cmdb_ci_cmp_resource |
| Tags | Yes | Yes | cmdb_key_value |
| Kubernetes DaemonSet | No | Yes | cmdb_ci_kubernetes_daemonset |
| Kubernetes deployment | No | Yes | cmdb_ci_kubernetes_deployment |
| Kubernetes namespace | No | Yes | cmdb_ci_kubernetes_namespace |
| Amazon EKS node | No | Yes | cmdb_ci_kubernetes_node |
| Amazon EKS pod | No | Yes | cmdb_ci_kubernetes_pod |
| Amazon EKS service | No | Yes | cmdb_ci_kubernetes_service |
| Kubernetes Volume | No | Yes | cmdb_ci_kubernetes_volume |
| AWS::SSM::ManagedInstanceInventory | No | Yes | cmdb_ci_spkg |
| AWS::EC2::VPCPeeringConnection | Yes | No | cmdb_aws_elastic_compute_cloud_vpc_peering_connection |
| AWS::Elastic Compute Cloud::VPC Endpoint Service | Yes | No | cmdb_aws_elastic_cloud_compute_vpc_endpoint_service |
| AWS::Elastic Compute Cloud::EBS Snapshot | Yes | No | cmdb_aws_elastic_cloud_compute_ebs_snapshot |
| AWS::Elastic Compute Cloud::Reserved Instance | Yes | No | cmdb_aws_elastic_cloud_compute_reserved_instance |
| AWS::RDS::DBSnapshot | Yes | No | cmdb_aws_relational_database_services_db_snapshot |
| AWS::SageMaker::Training Job | Yes | No | cmdb_aws_sagemaker_training_job |
| AWS::Elastic File System::File System | Yes | No | cmdb_aws_elastic_file_system_file_system |
| AWS::Redshift Serverless::Namespace | Yes | No | cmdb_aws_redshift_serverless_namespace |
| AWS::Redshift Serverless::Workgroup | Yes | No | cmdb_aws_redshift_serverless_workgroup |
| AWS::Redshift Serverless::Snapshot | Yes | No | cmdb_aws_redshift_serverless_snapshot |
| AWS::ElastiCache::CacheCluster | Yes | No | cmdb_ci_cloud_database |
| AWS::ElastiCache::ReplicationGroup | Yes | No | cmdb_ci_cloud_db_cluster |
| AWS::ElastiCache::Snapshot | Yes | No | cmdb_aws_elasticache_snapshot |
| AWS::CloudTrail::Trail | Yes | No | cmdb_aws_cloudtrail_trail |
| AWS::Batch::ComputeEnvironment | Yes | No | cmdb_aws_batch_compute_environment |
| AWS::StorageGateway::FileShare | Yes | No | cmdb_aws_storage_gateway_file_share |
| AWS::DataSync::Task | Yes | No | cmdb_aws_datasync_task |
| AWS::API Gateway::Domain Name | Yes | No | cmdb_aws_api_gateway_domain_name |
| DynamoDB Cluster (DAX) | Yes | No | cmdb_ci_cloud_db_cluster |
| AWS DynamoDB Cluster Node | Yes | No | cmdb_ci_cluster_node |
| AWS::GlobalAccelerator::Accelerator | Yes | No | cmdb_aws_global_accelerator_accelerator |
| AWS::Timestream::InfluxDBInstance | Yes | No | cmdb_aws_timestream_for_influxdb_database_instance |
| AWS::CloudHSM::HSM | Yes | No | cmdb_aws_cloudhsm_hsm |
| AWS::MWAA::Environment | Yes | No | cmdb_aws_managed_workflows_for_apache_airflow_environment |
| AWS::NetworkFirewall::Firewall | Yes | No | cmdb_aws_network_firewall_firewall |
* Requires AWS Systems Manager (SSM) to be enabled on the instance. Service Graph Connectors populates these classes instead of cmdb_ci_server when SSM is enabled.
Parent Topic:Service Graph Connector for AWS reference
Keywords PatternsAWSCloudDiscoveryVisibilityCMDBService Graph ConnectorConfiguration Item
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--- title: AWS discovery solutions comparison description: ITOM Visibility applications discover a variety of AWS resources and populate the relevant configuration item \(CI\) classes in the Configuration Management Database \(CMDB\) with their attributes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-graph-connectors/aws-discovery-methods-platcap.html release: australia product: Service Graph Connectors classification: service-graph-connectors topic_type: reference last_updated: "2026-10-15" reading_time_minutes: 5 keywords: [Patterns, AWS, Cloud, Discovery, Visibility, CMDB, Service Graph Connector, Configuration Item] breadcrumb: [Reference, AWS, Service Graph Connectors, Integrating third-party data into CMDB, Configuration Management, Extend ServiceNow AI Platform capabilities] --- # AWS discovery solutions comparison ITOM Visibility applications discover a variety of AWS resources and populate the relevant configuration item \(CI\) classes in the Configuration Management Database \(CMDB\) with their attributes. ## ITOM Visibility solutions ITOM Visibility can offer you comprehensive visibility into your organization's cloud infrastructure. Each application offers unique strengths and capabilities, and by comparing them you can gain holistic insights on their capabilities and benefits. <table id="table_sld_tvh_hfc"><thead><tr><th> ITOM Visibility solution </th><th> Overview </th><th> Configuration </th></tr></thead><tbody><tr><td> Discovery and Service Mapping Patterns and Visibility Content </td><td> [Discovery patterns used by ITOM Visibility](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/c_MappingPatternsCustomization.md) </td><td> - You must update your store apps to the latest release version. - You must provide ITOM Visibility with access permissions. For more information, see [Setup AWS service accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/setup-aws-service-accounts.md) </td></tr><tr><td> Service Graph Connector for AWS </td><td> [Service Graph Connector for AWS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-graph-connectors/cmdb-integration-aws-sg.md) </td><td> [Configure Service Graph Connector for AWS using the guided setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-graph-connectors/configure-aws-integration.md) </td></tr></tbody> </table>**Note:** The CI class, in most cases, is applicable to both solutions. If it's not applicable to one of the solutions, the solution is marked "N/A". |Resource type|Supported by Cloud Discovery and Service Mapping Patterns|Supported by Cloud Service Graph Connectors|CI Class| |-------------|---------------------------------------------------------|-------------------------------------------|--------| |AWS::AppSync::API|Yes|No|cmdb\_aws\_appsync\_api| |AWS::Athena::Workgroup|Yes|No|cmdb\_aws\_athena\_workgroup| |AWS::Backup::BackupPlan|Yes|No|cmdb\_aws\_backup\_backup\_plan| |AWS::Backup::BackupVault|Yes|No|cmdb\_aws\_backup\_backup\_vault| |AWS::Bedrock::Agent|Yes|No|cmdb\_ci\_function\_ai| |AWS::Bedrock::Foundation Model|Yes|No|cmdb\_ci\_ai\_model\_deployment| |AWS::Cassandra::Table|Yes|No|cmdb\_ci\_cloud\_database| |AWS::CloudFront::Distribution|Yes|N/A|cmdb\_aws\_cloudfront\_distribution| |AWS::CloudFront::Distribution|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CloudWatch::Log|Yes|No|cmdb\_aws\_cloudwatch\_log| |AWS::CodeDeployment::Deployment|Yes|No|cmdb\_aws\_codedeploy\_deployment| |AWS::CodePipeline::Pipeline|Yes|N/A|cmdb\_aws\_codepipeline\_pipeline| |AWS::CodePipeline::Pipeline|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::DMS::Endpoint|Yes|No|cmdb\_aws\_dms\_endpoint| |AWS::EC2::Instance|Yes|N/A|cmdb\_ci\_vm\_instance| |AWS::EC2::Instance|N/A|Yes|cmdb\_ci\_server| |AWS::EC2::Instance|Yes|Yes|cmdb\_ci\_linux\_server\*| |AWS::EC2::Instance|Yes|Yes|cmdb\_ci\_win\_server\*| |AWS::ElasticBeanstalk::Application|Yes|N/A|cmdb\_aws\_elastic\_beanstalk\_application| |AWS::ElasticBeanstalk::Application|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::EMR::Cluster|Yes|No|cmdb\_aws\_emr\_cluster| |AWS::EventBridge::EventBus|Yes|No|cmdb\_aws\_eventbridge\_event\_bus| |AWS::FSx::Backup|Yes|No|cmdb\_aws\_fsx\_backup| |AWS::FSx::FileSystem|Yes|No|cmdb\_aws\_fsx\_file\_system| |AWS::Glue::Database|Yes|No|cmdb\_aws\_glue\_database| |AWS::IAM::Policy|Yes|N/A|cmdb\_aws\_iam\_policy| |AWS::IAM::Policy|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::IAM::Role|Yes|N/A|cmdb\_aws\_iam\_role| |AWS::IAM::Role|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::IAM::User|Yes|N/A|cmdb\_aws\_iam\_user| |AWS::IAM::User|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::KMS::Key|Yes|No|cmdb\_aws\_kms\_key| |AWS::OpenSearchService::Domain|Yes|No|cmdb\_ci\_cloud\_database| |AWS Marketplace Agreement Service|Yes|No|cmdb\_ci\_deployed\_marketplace\_product| |AWS::MemoryDB::Cluster|Yes|No|cmdb\_ci\_cloud\_db\_cluster| |AWS::MQ::Broker|Yes|No|cmdb\_aws\_mq\_broker| |AWS::MQ::Configuration|Yes|No|cmdb\_aws\_mq\_configuration| |AWS::S3::GlacierVault|Yes|No|cmdb\_aws\_s3\_glacier\_vault| |AWS::SageMaker::NotebookInstance|Yes|No|cmdb\_aws\_sagemaker\_notebook\_instance| |AWS::SecretsManager::Secret|Yes|No|cmdb\_aws\_secrets\_manager\_secret| |AWS::SimpleEmailService::Identity|Yes|No|cmdb\_aws\_simple\_email\_service\_identity| |AWS::SQS::Queue|Yes|No|cmdb\_aws\_sqs\_queue| |AWS::StepFunctions::StateMachine|Yes|No|cmdb\_aws\_step\_functions\_state\_machine| |AWS::StorageGateway::Gateway|Yes|No|cmdb\_aws\_storage\_gateway\_gateway| |AWS::SystemsManager::Document|Yes|No|cmdb\_aws\_systems\_manager\_document| |AWS::SystemsManager::ParameterStore|Yes|No|cmdb\_aws\_systems\_manager\_parameter\_store| |AWS::TransferFamily::Server|Yes|No|cmdb\_aws\_transfer\_family\_server| |AWS::VPC::FlowLog|Yes|No|cmdb\_aws\_vpc\_flow\_log| |AWS::VPC::ManagedPrefixList|Yes|No|cmdb\_aws\_vpc\_managed\_prefix\_list| |AWS::XRay::SamplingRule|Yes|No|cmdb\_aws\_xray\_sampling\_rule| |ec2:DescribeAvailabilityZones|Yes|Yes|cmdb\_ci\_availability\_zone| |ec2:DescribeRegions|Yes|Yes|cmdb\_ci\_aws\_datacenter| |AWS::Kinesis::Stream|Yes|No|cmdb\_ci\_aws\_kinesis\_data| |AWS::KinesisAnalytics|Yes|No|cmdb\_ci\_aws\_kinesis\_data\_analytics| |AWS::KinesisFirehose|Yes|No|cmdb\_ci\_aws\_kinesis\_firehose| |AWS::KinesisVideo|Yes|No|cmdb\_ci\_aws\_kinesis\_video| |AWS::Redshift::Cluster|Yes|N/A|cmdb\_ci\_aws\_redshift| |AWS::Redshift::Cluster|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CertificateManager::Certificate|Yes|No|cmdb\_ci\_certificate| |AWS::Cognito::UserPool|Yes|No|cmdb\_ci\_cloud\_authentication| |AWS::RDS::DBCluster|Yes|No|cmdb\_ci\_cloud\_db\_cluster| |AWS::RDS::DBInstance|Yes|Yes|cmdb\_ci\_cloud\_database| |AWS::ECS::Cluster|Yes|No|cmdb\_ci\_cloud\_ecs\_cluster| |AWS::ECS::Service|Yes|No|cmdb\_ci\_cloud\_ecs\_service| |AWS::ECS::TaskDefinition|Yes|No|cmdb\_ci\_cloud\_ecs\_task\_definition| |AWS::Lambda::Function|Yes|Yes|cmdb\_ci\_cloud\_function| |AWS::ApiGateway::RestApi|Yes|Yes|cmdb\_ci\_cloud\_gateway| |ec2:DescribeInstanceTypes|Yes|Yes|cmdb\_ci\_cloud\_hardware\_type| |AWS::EC2::Host|Yes|No|cmdb\_ci\_cloud\_host| |AWS::EC2::KeyPair|Yes|No|cmdb\_ci\_cloud\_key\_pair| |AWS::ElasticLoadBalancing::LoadBalancer|Yes|Yes|cmdb\_ci\_cloud\_load\_balancer| |AWS::ElasticLoadBalancingV2::LoadBalancer|Yes|Yes|cmdb\_ci\_cloud\_load\_balancer| |Amazon::S3::Bucket|Yes|Yes|cmdb\_ci\_cloud\_object\_storage| |Organizations|Yes|Yes|cmdb\_ci\_cloud\_org or cmdb\_ci\_cloud\_service\_account| |Organizations::AWS accounts|Yes|Yes|cmdb\_ci\_cloud\_service\_account| |AWS::EC2::Subnet|Yes|Yes|cmdb\_ci\_cloud\_subnet| |AWS SSM agents|Yes|No|cmdb\_ci\_cloud\_system\_management\_agent| |AWS::EC2::Subnet|Yes|No|cmdb\_ci\_cloud\_subnet| |AWS::WAF::WebACL|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAFRegional::WebACL|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::ACM::Certificate|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Redshift::EventSubscription|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::RDS::DBSnapshot|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Redshift::ClusterParameterGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::AutoScaling::LaunchConfiguration|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Redshift::ClusterSnapshot|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CloudFormation::Stack|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CodeBuild::Project|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::ElasticBeanstalk::ApplicationVersion|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Redshift::ClusterSecurityGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CloudTrail::Trail|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CloudFront::StreamingDistribution|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAF::RuleGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::RDS::DBSecurityGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::RDS::EventSubscription|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAF::Rule|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::AutoScaling::ScheduledAction|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::ElasticBeanstalk::Environment|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::AutoScaling::ScalingPolicy|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Shield::Protection|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::CloudWatch::Alarm|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::XRay::EncryptionConfig|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::ShieldRegional::Protection|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::Redshift::ClusterSubnetGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::IAM::Group|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAFRegional::RateBasedRule|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAFRegional::RuleGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::WAF::RateBasedRule|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::RDS::DBSubnetGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::SSM::AssociationCompliance|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::EC2::SecurityGroup|Yes|Yes|cmdb\_ci\_compute\_security\_group| |ec2:DescribeInstanceTypes|Yes|Yes|cmdb\_ci\_compute\_template| |AWS::ECR::Repository|Yes|No|cmdb\_ci\_container\_repository| |Container Repository Entry|Yes|No|cmdb\_ci\_container\_repository\_entry| |AWS::EC2::CustomerGateway|Yes|No|cmdb\_ci\_customer\_gateway| |Docker container|Yes|Yes|cmdb\_ci\_docker\_container| |ecr:DescribeImages|Yes|No|cmdb\_ci\_docker\_image| |AWS::DynamoDB::GlobalTable|Yes|Yes|cmdb\_ci\_dynamodb\_table| |AWS::AutoScaling::AutoScalingGroup|Yes|N/A|cmdb\_ci\_instance\_scale\_set| |AWS::AutoScaling::AutoScalingGroup|N/A|Yes|cmdb\_ci\_cmp\_resource| |AWS::EC2::InternetGateway|Yes|No|cmdb\_ci\_internet\_gateway| |AWS::EKS::Cluster|Yes|Yes|cmdb\_ci\_kubernetes\_cluster| |AWS::ElasticLoadBalancingV2::TargetGroup|Yes|No|cmdb\_ci\_lb\_pool| |AWS::ElasticLoadBalancingV2::TargetGroup TargetDescription|Yes|No|cmdb\_ci\_lb\_pool\_member| |AWS::ElasticLoadBalancingV2::Listener|Yes|No|cmdb\_ci\_lb\_service| |AWS::EC2::NatGateway|Yes|No|cmdb\_ci\_nat\_gateway| |AWS::EC2::VPC|Yes|Yes|cmdb\_ci\_network| |AWS::EC2::NetworkAcl|Yes|No|cmdb\_ci\_network\_acl| |AWS::EC2::NetworkInterface|Yes|Yes|cmdb\_ci\_nic| |AWS::EC2::RouteTable|Yes|No|cmdb\_ci\_route\_table| |AWS::EC2::VolumeAttachment|Yes|Yes|cmdb\_ci\_storage\_mapping| |AWS::EC2::Volume|Yes|Yes|cmdb\_ci\_storage\_volume| |AWS::EC2::VPNGateway|Yes|No|cmdb\_ci\_virtual\_pvt\_gateway| |AWS::EC2::VPNConnection|Yes|No|cmdb\_ci\_vpn\_connection| |AWS::WAFv2::WebACL|Yes|N/A|cmdb\_ci\_web\_acl| |AWS::WAFv2::WebACL|N/A|Yes|cmdb\_ci\_cmp\_resource| |Tags|Yes|Yes|cmdb\_key\_value| |Kubernetes DaemonSet|No|Yes|cmdb\_ci\_kubernetes\_daemonset| |Kubernetes deployment|No|Yes|cmdb\_ci\_kubernetes\_deployment| |Kubernetes namespace|No|Yes|cmdb\_ci\_kubernetes\_namespace| |Amazon EKS node|No|Yes|cmdb\_ci\_kubernetes\_node| |Amazon EKS pod|No|Yes|cmdb\_ci\_kubernetes\_pod| |Amazon EKS service|No|Yes|cmdb\_ci\_kubernetes\_service| |Kubernetes Volume|No|Yes|cmdb\_ci\_kubernetes\_volume| |AWS::SSM::ManagedInstanceInventory|No|Yes|cmdb\_ci\_spkg| |AWS::EC2::VPCPeeringConnection|Yes|No|cmdb\_aws\_elastic\_compute\_cloud\_vpc\_peering\_connection| |AWS::Elastic Compute Cloud::VPC Endpoint Service|Yes|No|cmdb\_aws\_elastic\_cloud\_compute\_vpc\_endpoint\_service| |AWS::Elastic Compute Cloud::EBS Snapshot|Yes|No|cmdb\_aws\_elastic\_cloud\_compute\_ebs\_snapshot| |AWS::Elastic Compute Cloud::Reserved Instance|Yes|No|cmdb\_aws\_elastic\_cloud\_compute\_reserved\_instance| |AWS::RDS::DBSnapshot|Yes|No|cmdb\_aws\_relational\_database\_services\_db\_snapshot| |AWS::SageMaker::Training Job|Yes|No|cmdb\_aws\_sagemaker\_training\_job| |AWS::Elastic File System::File System|Yes|No|cmdb\_aws\_elastic\_file\_system\_file\_system| |AWS::Redshift Serverless::Namespace|Yes|No|cmdb\_aws\_redshift\_serverless\_namespace| |AWS::Redshift Serverless::Workgroup|Yes|No|cmdb\_aws\_redshift\_serverless\_workgroup| |AWS::Redshift Serverless::Snapshot|Yes|No|cmdb\_aws\_redshift\_serverless\_snapshot| |AWS::ElastiCache::CacheCluster|Yes|No|cmdb\_ci\_cloud\_database| |AWS::ElastiCache::ReplicationGroup|Yes|No|cmdb\_ci\_cloud\_db\_cluster| |AWS::ElastiCache::Snapshot|Yes|No|cmdb\_aws\_elasticache\_snapshot| |AWS::CloudTrail::Trail|Yes|No|cmdb\_aws\_cloudtrail\_trail| |AWS::Batch::ComputeEnvironment|Yes|No|cmdb\_aws\_batch\_compute\_environment| |AWS::StorageGateway::FileShare|Yes|No|cmdb\_aws\_storage\_gateway\_file\_share| |AWS::DataSync::Task|Yes|No|cmdb\_aws\_datasync\_task| |AWS::API Gateway::Domain Name|Yes|No|cmdb\_aws\_api\_gateway\_domain\_name| |DynamoDB Cluster \(DAX\)|Yes|No|cmdb\_ci\_cloud\_db\_cluster| |AWS DynamoDB Cluster Node|Yes|No|cmdb\_ci\_cluster\_node| |AWS::GlobalAccelerator::Accelerator|Yes|No|cmdb\_aws\_global\_accelerator\_accelerator| |AWS::Timestream::InfluxDBInstance|Yes|No|cmdb\_aws\_timestream\_for\_influxdb\_database\_instance| |AWS::CloudHSM::HSM|Yes|No|cmdb\_aws\_cloudhsm\_hsm| |AWS::MWAA::Environment|Yes|No|cmdb\_aws\_managed\_workflows\_for\_apache\_airflow\_environment| |AWS::NetworkFirewall::Firewall|Yes|No|cmdb\_aws\_network\_firewall\_firewall| \* Requires AWS Systems Manager \(SSM\) to be enabled on the instance. Service Graph Connectors populates these classes instead of cmdb\_ci\_server when SSM is enabled. **Parent Topic:**[Service Graph Connector for AWS reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-reference.md)
| title | AWS discovery solutions comparison |
| description | ITOM Visibility applications discover a variety of AWS resources and populate the relevant configuration item \(CI\) classes in the Configuration Management Database \(CMDB\) with their attributes. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-graph-connectors/aws-discovery-methods-platcap.html |
| release | australia |
| product | Service Graph Connectors |
| classification | service-graph-connectors |
| topic_type | reference |
| last_updated | 2026-10-15 |
| reading_time_minutes | 5 |
| keywords | PatternsAWSCloudDiscoveryVisibilityCMDBService Graph ConnectorConfiguration Item |
| breadcrumb | ReferenceAWSService Graph ConnectorsIntegrating third-party data into CMDBConfiguration ManagementExtend ServiceNow AI Platform capabilities |