Service Graph Connectors

Air gap connections for the Service Graph Connector for SolarWinds enable safe and controlled data transfer without compromising security.​

ITOM Visibility applications discover a variety of AWS resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.

ITOM Visibility applications discover a variety of Microsoft Azure resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.

Comparing cloud discovery solutions provides insights on the relative strengths of each solution. The comparison showcases the number of resource types supported by the solutions across AWS, Microsoft Azure, and GCP. The comparison can help you understand the capabilities of each solution and better manage your CMDB when using one or multiple methods.

When you complete setting up the connection, you can configure the integration to periodically pull data from Akamai API Security. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from AppDynamics. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from AWS. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Microsoft Azure. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Data from the AWS data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Azure data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the GCP data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Infoblox data source is mapped and transformed into the ServiceNow CMDB configuration item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

When you complete setting up the connection, you can configure the integration to periodically pull data from Dynatrace. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from ExtraHop. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Use the Service Graph Connector for Observability - AppDynamics to ingest CMDB data from an AppDynamics installation using REST APIs. Push events from AppDynamics into ServiceNow with Event Management.

Use the Service Graph Connector for AWS to securely bring in Amazon Web Services (AWS) data into your ServiceNow instance.

Use the Service Graph Connector for Microsoft Azure to pull data from Microsoft Azure into your CMDB.

Use the Service Graph Connector for Observability - Dynatrace to ingest CI data, events, metrics, and logs from Dynatrace into your ServiceNow instance.

Use the Service Graph Connector for ExtraHop to pull data from the ExtraHop application into your ServiceNow instance.

Use the Service Graph Connector for Microsoft Intune to pull data from the Microsoft Intune application into your ServiceNow instance.

Use the Service Graph Connector for Jamf to pull data from Jamf into your ServiceNow instance.

Use the Service Graph Connector for Microsoft SCCM to pull data from Microsoft System Center Configuration Manager (SCCM) into your ServiceNow instance.

Use the Service Graph Connector for SolarWinds to pull in data from the SolarWinds software into your ServiceNow instance.

Use the Service Graph Connector for Tanium to bring in hardware, software, and software usage data from a Tanium environment into your ServiceNow instance.

Use the Service Graph Connector for VMware Workspace ONE UEM to pull data from VMware Workspace ONE Unified Endpoint Management (UEM) into your ServiceNow Instance.

When you complete setting up the connection, you can configure the integration to periodically pull data from Microsoft Intune. The data from the regular data sources (SG-Intune Computer, SG-Intune Devices, and SG-Intune Software) and the advanced data sources (SG-Intune Device Reports and SG-Intune Software Reports) is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Jamf. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Nautobot. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Microsoft SCCM. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Service Graph Connector properties control the behavior of connections.

You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.

Service Graph Connector for AWS properties control the behavior of the connector.

Several AWS resource types are imported as CMDB data by the Service Graph Connector for AWS.

Service Graph Connector for Microsoft Azure properties control the behavior of the connector.

Several Microsoft Azure resource types are imported as CMDB data.

Service Graph Connector for GCP properties control the behavior of the connector.

Service Graph Connector for Infoblox properties control the behavior of the connector.

Service Graph Connector properties control the behavior of connections.

Service Graph Connector properties control the behavior of connections.

You can use the ServiceNow Service Graph Connector Support Tools application to resolve any issues or perform a general analysis on a Service Graph Connector installed on your instance.

Several Tanium Atlas resource types are imported as CMDB data.

You can use the Service Graph Connector Support Tools application to initiate a chatbot conversation with a virtual agent and resolve an issue or perform a general analysis on a Service Graph Connector installed on your instance.

When you complete setting up the connection, you can configure the integration to periodically pull data from SolarWinds. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Tanium. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from Trellix. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

When you complete setting up the connection, you can configure the integration to periodically pull data from VMware Workspace ONE Unified Endpoint Management (UEM). The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Set up scheduled import jobs to pull in data from AppDynamics into your Configuration Management Database (CMDB).

Set up the AWS environment and scheduled jobs to pull in AWS data into the CMDB.

Set up data sources and scheduled import jobs to pull in data from Azure into your CMDB.

Use the Service Graph Connector for Observability - Dynatrace to ingest Configuration Management Database (CMDB) data from Dynatrace using REST APIs. This connector is the second generation of the Service Graph Connector for Observability - Dynatrace application developed by ServiceNow.

Set up a REST message and scheduled jobs to import ExtraHop data into your CMDB.

Set up authentication credentials and a scheduled job to import Microsoft Intune data into your CMDB.

Set up authentication credentials and scheduled jobs to import Jamf data into your Configuration Management Database (CMDB).

Set up and validate data source connection credentials to import Microsoft SCCM data into your CMDB.

Set up authentication credentials and scheduled jobs to import SolarWinds data into your CMDB.

Set up scheduled import jobs to pull in data from Tanium into your Configuration Management Database (CMDB).

Use the Service Graph Connector for VMware Workspace ONE UEM to pull mobile and computing devices data from VMware Workspace ONE Unified Endpoint Management (UEM) into your ServiceNow instance.

Enable software editions so that you can gather edition information for products such as Adobe Acrobat, Microsoft SQL Server, and Windows Exchange Server into the Service Graph Connector for Microsoft SCCM.

ITOM Visibility applications discover a variety of Google Cloud Platform (GCP) resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.

Validate that Service Graph Connector for AWS still works after you make any configuration change such as applying an upgrade or developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Validate that Service Graph Connector for Microsoft Azure still works after you make any configuration change such as applying an upgrade or developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Set up push notifications of events from Dynatrace into a ServiceNow instance that has the Service Graph Connector for Observability - Dynatrace installed.

Configure your Lightweight Directory Access Protocol (LDAP) connections and verify them, set up scheduled imports, and optionally add multiple instances with the Guided Setup.

When you complete setting up the connection, you can configure the integration to periodically pull data. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

The Service Graph Connector for Active Directory retrieves computer and software information from the Microsoft Active Directory (AD) product and imports it into the Configuration Management Database (CMDB) in your instance using Lightweight Directory Access Protocol (LDAP).

You can access the connection details of the Service Graph Connector for Akamai API Security in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can access connection details for Service Graph Connector for Observability - AppDynamics using the common connection framework (CCF) included with the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can disable parallel loading for specific data sources in the Service Graph Connector for AWS.

When using the SG-AWS-Image-Private, SG-AWS-Tags, SG-AWS-SendCommand, and AWS-SSM-GetS3Object data sources, you can optimize their performance by setting the partition size in the aws_account_partition_size connection property.

Life cycle management in the Service Graph Connector for Microsoft Azure monitors and updates the statuses of Azure resources throughout their entire life cycle, from creation to deletion.

Optimize the performance of data sources by setting the partition size in the azure_full_pull_partition_size system property.

Reference topics provide additional information about Service Graph Connector for Microsoft Azure components.

When you complete setting up the connection, you can configure the integration to periodically pull data from BlueCat. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for BlueCat in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for BlueCat properties control the behavior of the connector.

Use the additional features available within the Service Graph Connector for AWS to maximize its use for importing data.

Get familiar with the AWS concepts to learn how the Service Graph Connector for AWS is integrated with Amazon Web Services (AWS).

You can access the connection details of the Service Graph Connector for AWS in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Enable the sn_aws_integ.enableOptimizedDeletion system property for the optimized deletion of retired configuration items (CIs) in AWS during full import of data.

Manage the data source failure when importing resources from AWS.

Life cycle management in the Service Graph Connector for AWS monitors and updates the statuses of AWS resources throughout their entire life cycle, from creation to deletion.

Enable the sn_cmdb_ci_class.use_single_cloud_os_image system property to add Cloud Os Image data to the Cloud Image [cmdb_ci_cloud_os_image] table instead of adding the data to the Image [cmdb_ci_os_template] table.

You can use the SgAwsApplicationProperties script include to avoid memory utilization errors when importing a large number of configuration items (CIs) from an AWS instance via the Service Graph Connector for AWS.

Parallel deletion of configuration items (CIs) in the Service Graph Connector for AWS optimizes performance.

Reference topics provide additional information about Service Graph Connector for AWS components.

The Service Graph Connector for AWS uses the optimized deletion approach to manage removal of records.

You must execute scripts provided with the Service Graph Connector for AWS to set up the AWS environment for importing data.

Download the AWS scripts included within the guided setup of the Service Graph Connector for AWS.

Complete the prerequisites before you execute the AWS scripts.

When the SG-AWS-Software-Inventory data source is being used, enable the sn_aws_integ.is_software_inventory_enabled system property for optimizing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources.

Configure your Amazon Web Services (AWS) environment to import data using the Service Graph Connector for AWS.

Use the additional features available within the Service Graph Connector for Microsoft Azure to maximize its use for importing data.

You can access the connection details of the Service Graph Connector for Microsoft Azure in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can configure the system property for synchronizing only delta data from an Azure instance.

The Service Graph Connector for Microsoft Azure supports multiple Azure connections.

The Service Graph Connector for Microsoft Azure uses the Integration Commons record removal process for life cycle management during full data loads. For delta loads, life cycle management of records is based on updates from Microsoft Azure.

You must enable the VM insights feature in the Azure portal for collecting TCP and processes data using the Service Graph Connector for Microsoft Azure.

When you complete setting up the connection, the data is automatically pulled from Datadog. The data is saved in target tables.

If any conkeyrefs are broken, re-add them from the doc/source/reuse/domain-separation/domain-separation-overview.dita file.In the short description, edit the first sentence to state whether domain separation is supported or not and add the application name. Keep the conkeyref at the end that describes domain separation.Domain separation is supported for Service Graph Connectors. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

You can access the connection details of the Service Graph Connector for Observability - Dynatrace in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for Observability - Dynatrace properties control the behavior of the connector.

When you complete setting up the connection, you can configure the integration to periodically pull data from a GCP project. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for GCP in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Life cycle management in the in the Service Graph Connector for GCP monitors and updates the statuses of GCP resources throughout their entire life cycle, from creation to deletion.

Reference topics provide additional information about Service Graph Connector for GCP components.

The Service Graph Connector for GCP uses soft deletion and hard deletion to manage the removal of records.

When you complete setting up the connection, you can configure the integration to periodically pull Google Console data from Chromebook devices. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Use the Service Graph Connector for Google Chromebooks to import device details from Chromebooks into the Configuration Management Database (CMDB).

When you complete setting up the connection, you can configure the integration to pull data periodically from Infoblox. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Infoblox in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Life cycle management in the Service Graph Connector for Infoblox monitors and updates the statuses of Infoblox resources throughout their life cycle, from creation to deletion.

Parallel data loading in the Service Graph Connector for Infoblox optimizes performance.

Reference topics provide additional information about Service Graph Connector for Infoblox components.

Use the Service Graph Connector for Observability - Datadog to ingest CMDB data from a Datadog installation using REST APIs. Push events from Datadog into ServiceNow with Event Management.

Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs.

Use the Service Graph Connector for Infoblox to pull data from an Infoblox instance into your ServiceNow instance.

Use the Service Graph Connector for Microsoft Defender Endpoint to pull data from machines protected by the Microsoft Defender for Endpoint security solution into your ServiceNow instance.

Use the Service Graph Connector for Observability - New Relic to ingest CMDB data from a New Relic installation using REST APIs. Push events from New Relic into ServiceNow with Event Management.

Use the Service Graph Connector for OpenTelemetry to ingest Configuration Management Database (CMDB) data from the ServiceNow Cloud Observability (formerly Lightstep) application using REST APIs. Push events from the Cloud Observability application into ServiceNow with Event Management.

Use the Service Graph Connector for Wiz to ingest CMDB data from projects within the Wiz platform using the REST APIs.

You can access the connection details of the Service Graph Connector for Microsoft Intune in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can configure the connection properties for synchronizing only delta data from a Jamf instance.

Manage the data source failure when importing resources from GCP.

When you complete setting up the connection, you can configure the integration to pull data periodically from machines utilizing the Microsoft Defender for Endpoint security solution. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Microsoft Defender Endpoint in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector properties control the behavior of connections.

When you complete setting up the connection, you can configure the integration to periodically pull data from New Relic. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Observability - New Relic in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

When you complete setting up the connection, you can configure the integration to periodically pull data from ServiceNow Cloud Observability (formerly Lightstep). The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Create inferred services relationships in your ServiceNow instance with other Cloud Observability application services as originally configured in the application by linking an inferred service configuration item (CI) in CMDB with an inferred service from the Cloud Observability application.

You can access the connection details of the Service Graph Connector for OpenTelemetry in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for OpenTelemetry properties control the behavior of the connector.

You can access the connection details of the Service Graph Connector for Microsoft SCCM in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

After you verify that the test data load for the air gap solution for the Service Graph Connector for SolarWinds is successful, you can perform a full data load.

Configure the air gap solution for the Service Graph Connector for SolarWinds in your high-secure server.

Configure the air gap solution for the Service Graph Connector for SolarWinds in your low-secure server after you finish the configuration in your high-secure server.

Configure the air gap solution for the Service Graph Connector for SolarWinds in your ServiceNow instance after you finish the configuration in your high-secure and low-secure servers.

After you configure the air gap solution for the Service Graph Connector for SolarWinds, test whether the SolarWinds endpoint is accessible from the high-secure server.

You can access the connection details of the Service Graph Connector for SolarWinds in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Configure your Tanium environment to import data using the Service Graph Connector for Tanium Atlas Endpoints.

Reference topics provide additional information about Service Graph Connector for Tanium Atlas Endpoints components.

You can install Service Graph Connector Support Tools if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.

When you complete setting up the connection, you can configure the integration to periodically pull data from a Wiz project. The data is saved in tables that extend from the CMDB CI classes and other non-CMDB classes.

You can access the connection details of the Service Graph Connector for Wiz in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector properties control the behavior of connections.

You must obtain the credentials associated with the Wiz service account to configure Wiz for use with the Service Graph Connector for Wiz.

The Wiz types and corresponding native types are imported as CMDB data and saved in tables that extend from the Configuration item [cmdb_ci] table.

Set up scheduled import jobs to pull in data from a GCP project into your CMDB.

Set up scheduled import jobs to pull in Chromebook device data from the Google Console into your CMDB.

Set up scheduled import jobs to pull in data from New Relic into your CMDB.

Set up scheduled import jobs to pull in data from ServiceNow Cloud Observability (formerly Lightstep) into your Configuration Management Database (CMDB).

Set up scheduled import jobs to pull in data from a Trellix project into your CMDB.

Set up scheduled import jobs to pull in data from a Wiz project into your CMDB.

Pull in data from Datadog into your Configuration Management Database (CMDB).

Pull in data from Infoblox into your CMDB.

Pull in data from machines using the Microsoft Defender for Endpoint security solution into your Configuration Management Database (CMDB).

When you complete setting up the connection, you can configure the integration to periodically pull data from Confluent. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Confluent in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for Confluent properties control the behavior of the connector.

Data from the Service Graph Connector for BlueCat data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Observability-Datadog data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Dynatrace data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Dynatrace data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the NetBrain data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Omnissa data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the SolarWinds data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Tanium Atlas data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

Data from the Tanium Atlas data sources is mapped and transformed into the ServiceNow CMDB configuration item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

You can access the connection details of the Service Graph Connector for Observability - Datadog in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Observability-Datadog properties control the behavior of the connector.

Life cycle management in the Service Graph Connector for Microsoft Defender Endpoint monitors and updates the statuses of Microsoft Defender for Endpoint resources throughout their entire life cycle, from creation to deletion.

When you complete setting up the connection, you can configure the integration to periodically pull data from Dynatrace. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Observability - Dynatrace SaaS in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Copy the sys_id of your classic Dynatrace connection alias into a property in your Dynatrace SaaS connection to enable the cleanup of stale Process CIs from the classic connector.

Service Graph Connector for Observability - Dynatrace SaaS properties control the behavior of the connector.

The SG-GCP Execute Patch Job and SG-GCP Get Patch Job scheduled import jobs enable deep discovery by running patch jobs at the GCP project level.

Create table cleanup jobs to automate the cleanup of retired CIs from Service Graph Connector for Infoblox version 1.4.0 and earlier based on your organization's data retention requirements and integration dependencies.

Use the Service Graph Connector for Akamai API Security to integrate the APIs discovered by Akamai into your ServiceNow instance to support various API management use cases.

Use the Service Graph Connector for BlueCat to integrate the data discovered by BlueCat into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Confluent to integrate the data discovered by Confluent into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Observability - Dynatrace SaaS to integrate the data discovered by Dynatrace into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Nautobot to integrate the data discovered by Nautobot into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for NetBrain to integrate the data discovered by NetBrain into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Omnissa Workspace ONE UEM to integrate the data discovered by Omnissa into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Tanium Atlas to integrate the data discovered by Tanium Atlas into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Tanium Atlas Endpoints to integrate the data discovered by Tanium into your ServiceNow instance to support various use cases.

Use the Service Graph Connector for Trellix to bring in device, server, and network data from a Trellix environment into your ServiceNow instance to streamline your incident response and asset management use cases.

You can access the connection details of the Service Graph Connector for Jamf in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can access the connection details of the Service Graph Connector for Nautobot in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

When you complete setting up the connection, you can configure the integration to periodically pull data from NetBrain. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for NetBrain in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for NetBrain properties control the behavior of the connector.

The guided setup for the Service Graph Connector for Netskope provides an organized sequence of tasks to configure the integration on your ServiceNow AI Platform instance.

The Service Graph Connector for Netskope pulls in asset inventory data (hardware and software) from the Netskope database into the Configuration Management Database (CMDB) application in your ServiceNow AI Platform instance.

When you complete setting up the connection, you can configure the integration to periodically pull data from Omnissa. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Omnissa Workspace ONE UEM in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for Omnissa Workspace ONE UEM properties control the behavior of the connector.

Data from the Qualys data source fields is imported with the Global Asset API and the Asset Management and Tagging API.

Set up the Qualys environment and scheduled jobs to import in Qualys data into your Configuration Management Database (CMDB).

When you complete setting up the connection, you can configure the integration to periodically pull data. The data is saved in tables that extend from the Configuration item [cmdb_ci] table. The Service Graph Connector for Qualys identifies and classifies information about various configuration Items (CIs).

The Service Graph Connector for Qualys pulls in asset inventory data (hardware and software) from the Qualys database into the Configuration Management Database (CMDB) application in your ServiceNow AI Platform instance.

Configure your connections, set up scheduled imports, verify successful connections and optionally add multiple instances in the Guided Setup.

When you complete setting up the connection, you can configure the integration to periodically pull data. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

The Service Graph Connector for Rapid7 pulls in asset inventory data (hardware and software) from the Rapid7 database into the Configuration Management Database (CMDB) application in your ServiceNow AI Platform instance.

After you verify that the test data load for the air gap solution for the Service Graph Connector for Microsoft SCCM is successful, you can perform a full data load.

Configure the air gap solution for the Service Graph Connector for Microsoft SCCM in your high-secure server.

Configure the air gap solution for the Service Graph Connector for Microsoft SCCM in your low-secure server after you finish the configuration in your high-secure server.

Configure the air gap solution for the Service Graph Connector for Microsoft SCCM in your ServiceNow instance after you finish the configuration in your high-secure and low-secure servers.

After you configure the air gap solution for the Service Graph Connector for Microsoft SCCM, test whether the Microsoft SCCM endpoint is accessible from the high-secure server.

The Service Graph Connector for Microsoft SCCM supports an air gap solution for networks that are configured in a manner that doesn't support a MID agent.

The guided setup for the Service Graph Connector for SentinelOne provides an organized sequence of tasks to configure the integration on your ServiceNow AI Platform instance.

When you complete setting up the connection, you can configure the integration to periodically pull data. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

The Service Graph Connector for SentinelOne pulls in asset inventory data (hardware and software) from the SentinelOne database into the Configuration Management Database (CMDB) application in your ServiceNow AI Platform instance.

Service Graph Connector for SolarWinds properties control the behavior of the connector.

Import more detailed asset data with the Service Graph Connector for Splunk with an add-on developed by ServiceNow engineering. The add-on permits you to import data about your Windows and Linux assets.

Configure your connections, set up scheduled imports, verify successful connections and optionally add multiple instances in the Guided Setup.

When you complete setting up the connection, you can configure the integration to periodically pull data. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

The Service Graph Connector for Splunk pulls in asset inventory data (hardware and software) from the Splunk database into the Configuration Management Database (CMDB) application in your ServiceNow AI Platform instance.

When you complete setting up the connection, you can configure the integration to periodically pull data from Tanium Atlas. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

You can access the connection details of the Service Graph Connector for Tanium Atlas in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Service Graph Connector for Tanium Atlas properties control the behavior of the connector.

You can access the connection details of the Service Graph Connector for Tanium in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

When you complete setting up the connection, you can configure the integration to periodically pull data from Tanium Atlas. The data is saved in tables that extend from the Configuration Item [cmdb_ci] table.

Create a persona to bind the API token that is used by the Service Graph Connector for Tanium Atlas Endpoints. If a persona for the integration already exists, edit it. Use a persona only if a service account isn't permitted by your organization.

Create a service account to bind the API token that is used by the Service Graph Connector for Tanium Atlas Endpoints. If a service account for the integration already exists, edit it to assign the required roles.

You can access the connection details of the Service Graph Connector for Tanium Atlas Endpoints in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Create an API token to be used by the Service Graph Connector for Tanium Atlas Endpoints.

Service Graph Connector for Tanium Atlas Endpoints properties control the behavior of the connector.

You can access the connection details of the Service Graph Connector for Trellix in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

You can access the connection details of the Service Graph Connector for VMware Workspace ONE UEM in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Akamai API Security for pulling in Akamai API Security data into the CMDB.

Set up scheduled import jobs to pull in AppDynamics data into your Configuration Management Database (CMDB).

Use the playbook available with the SGC Central application to set up the Service Graph Connector for AWS for pulling in AWS data into the CMDB

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Microsoft Azure for pulling in Microsoft Azure data into the CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for BlueCat and pull BlueCat data into your CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for Confluent and pull Confluent data into your CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for Observability - Dynatrace SaaS and pull Dynatrace data into your CMDB.

Set up scheduled import jobs to pull in Dynatrace data into your Configuration Management Database (CMDB).

Use the playbook available with the SGC Central application to set up the Service Graph Connector for GCP for pulling in GCP project data into the CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Infoblox for pulling in Infoblox data into the CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Microsoft Intune for pulling in Microsoft Intune data into the CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Jamf for pulling in Jamf data into the CMDB.

Set up scheduled import jobs to pull in Microsoft Defender for Endpoint data into your Configuration Management Database (CMDB).

Use the playbook in SGC Central to set up the Service Graph Connector for Nautobot and pull Nautobot data into your CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for NetBrain and pull NetBrain data into your CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Observability - New Relic for pulling in New Relic project data into the CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for Omnissa Workspace ONE UEM and pull Omnissa data into your CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Microsoft SCCM for pulling in Microsoft SCCM data into the CMDB.

Use the playbook available with the SGC Central application to set up the Service Graph Connector for SolarWinds for pulling in SolarWinds data into the CMDB.

Use the playbook in SGC Central to set up the Service Graph Connector for Tanium Atlas and pull Tanium Atlas data into your CMDB.