Enable optimized SG-AWS-SendCommand data source performance
When the SG-AWS-Software-Inventory data source is being used, enable the sn_aws_integ.is_software_inventory_enabled system property for optimizing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources.
Before you begin
Important: The sn_aws_integ.is_software_inventory_enabled system property is not supported in Service Graph Connector for AWS version 2.10.0 and later.
Set the application scope to Service Graph Connector for AWS using the application picker. For more information, see Application picker.
Role required: admin
About this task
The SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources use SSM GetInventory API calls for importing software data, impacting performance. To enhance the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources, consider leveraging the SG-AWS-Software-Inventory data source by enabling the sn_aws_integ.is_software_inventory_enabled system property.
This optimization skips a substantial number of SSM GetInventory API calls, enhancing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources. However, the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources import data from the same servers that are configured for the SG-AWS-Software-Inventory data source.
By default, the sn_aws_integ.is_software_inventory_enabled property is set to false. To enhance the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources, set the sn_aws_integ.is_software_inventory_enabled property to true.
Procedure
-
Enter
sys_properties.listin the navigation filter, and then open the sn_aws_integ.is_software_inventory_enabled property. -
In the Value field, enter
true. -
Select Update.
--- title: Enable optimized SG-AWS-SendCommand data source performance description: When the SG-AWS-Software-Inventory data source is being used, enable the sn\_aws\_integ.is\_software\_inventory\_enabled system property for optimizing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-ssm-prop.html release: australia product: Service Graph Connectors classification: service-graph-connectors topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Additional features, AWS, Service Graph Connectors, Integrating third-party data into CMDB, Configuration Management, Extend ServiceNow AI Platform capabilities] --- # Enable optimized SG-AWS-SendCommand data source performance When the SG-AWS-Software-Inventory data source is being used, enable the **sn\_aws\_integ.is\_software\_inventory\_enabled** system property for optimizing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources. ## Before you begin **Important:** The **sn\_aws\_integ.is\_software\_inventory\_enabled** system property is not supported in Service Graph Connector for AWS version 2.10.0 and later. Set the application scope to Service Graph Connector for AWS using the application picker. For more information, see Application picker. Role required: admin ## About this task The SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources use SSM GetInventory API calls for importing software data, impacting performance. To enhance the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources, consider leveraging the SG-AWS-Software-Inventory data source by enabling the **sn\_aws\_integ.is\_software\_inventory\_enabled** system property. This optimization skips a substantial number of SSM GetInventory API calls, enhancing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources. However, the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources import data from the same servers that are configured for the SG-AWS-Software-Inventory data source. By default, the **sn\_aws\_integ.is\_software\_inventory\_enabled** property is set to `false`. To enhance the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources, set the **sn\_aws\_integ.is\_software\_inventory\_enabled** property to `true`. ## Procedure 1. Enter `sys_properties.list` in the navigation filter, and then open the **sn\_aws\_integ.is\_software\_inventory\_enabled** property. 2. In the **Value** field, enter `true`. 3. Select **Update**.
| title | Enable optimized SG-AWS-SendCommand data source performance |
| description | When the SG-AWS-Software-Inventory data source is being used, enable the sn\_aws\_integ.is\_software\_inventory\_enabled system property for optimizing the performance of the SG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-ssm-prop.html |
| release | australia |
| product | Service Graph Connectors |
| classification | service-graph-connectors |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Additional featuresAWSService Graph ConnectorsIntegrating third-party data into CMDBConfiguration ManagementExtend ServiceNow AI Platform capabilities |