CMDB classes targeted in Service Graph Connector for Google Chromebooks

reference australia Updated Sep 10, 2026 2 min read sgc-cmdb-google-console-classes.md
Raw file servicenow.com

When you complete setting up the connection, you can configure the integration to periodically pull Google Console data from Chromebook devices. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Computer [cmdb_ci_computer]

The following attributes in the Computer [cmdb_ci_computer] table are populated by collected data:

Attribute label Attribute name Google Console attribute
Install Status install_status status
Model number model_number model
Model ID model_id model
Manufacturer manufacturer model
Name name serialNumber
Serial number serial_number serialNumber
Assigned assigned lastEnrollmentTime
Operating System os os
Operational status operational_status status
OS Version os_version osVersion
Assigned to assigned_to annotatedUser

Parent class

Relationship type

Child class

Computer [cmdb_ci_computer]

Owns::Owned by

Network Adapter [cmdb_ci_network_adapter]

Computer [cmdb_ci_computer]

Owns::Owned by

IP Address [cmdb_ci_ip_address]

Computer [cmdb_ci_computer]

Reference

When the Software Asset Management (SAM) and SAM Foundation applications aren't installed:

Software [cmdb_ci_spkg]

Software Instance [cmdb_software_instance]

When the SAM or SAM Foundation application is installed:

Software Installation [cmdb_sam_sw_install]

## IP Address \[cmdb\_ci\_ip\_address\]

The following attributes in the IP Address [cmdb_ci_ip_address] table are populated by collected data:

Attribute label Attribute name Google Console attribute
IP Address ip_address lastKnownNetwork.ipAddress
Name name lastKnownNetwork.ipAddress
Nic nic macAddress
Parent class Relationship type Child class
IP Address [cmdb_ci_ip_address] Reference Network Adapter [cmdb_ci_network_adapter]

Network Adapter [cmdb_ci_network_adapter]

The following attributes in the Network Adapter [cmdb_ci_network_adapter] table are populated by collected data:

Attribute label Attribute name Google Console attribute
Configuration Item cmdb_ci serialNumber
MAC Address mac_address macAddress
Name name macAddress
Parent class Relationship type Child class
Network Adapter [cmdb_ci_network_adapter] Reference Computer [cmdb_ci_computer]

Software [cmdb_ci_spkg]

The following attributes in the Software [cmdb_ci_spkg] table are populated by collected data when the Software Asset Management (SAM) and SAM Foundation applications are not installed:

Attribute label Attribute name Google Console attribute
Key key name-version
Name name name
Version version version
Parent class Relationship type Child class
Software [cmdb_ci_spkg] Reference Software Instance [cmdb_software_instance]

Software Installation [cmdb_sam_sw_install]

The following attributes in the Software Installation [cmdb_sam_sw_install] table are populated by collected data when the SAM application, the SAM Foundation application, or both are installed:

Attribute label Attribute name Google Console attribute
Discovery source discovery_source None
Display name display_name Name
Installed on installed_on serialNumber
Version version Version
Parent class Relationship type Child class
Software Installation [cmdb_sam_sw_install] Reference Computer [cmdb_ci_computer]

Software Instance [cmdb_software_instance]

The following attributes in the Software Instance [cmdb_software_instance] table are populated by collected data when the SAM and SAM Foundation applications are not installed:

Attribute label Attribute name Google Console attribute
Installed on installed_on serialNumber
Name name name, version, serialNumber
Parent class Relationship type Child class
Software Instance [cmdb_software_instance] Reference Computer [cmdb_ci_computer]
Search documentation
Search document titles and file paths on the australia branch