Service Graph Connector for BlueCat

concept australia Updated Sep 10, 2026 2 min read sgc-integration-bluecat.md
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Use the Service Graph Connector for BlueCat to integrate the data discovered by BlueCat into your ServiceNow instance to support various use cases.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Supported versions

  • Zurich Patch 4
  • Australia
  • Brazil

Use cases

The following examples describe how you can use the Service Graph Connector for BlueCat:

  • Maintain an accurate and up-to-date inventory of BlueCat configuration items (CIs) in the CMDB.
  • Identify and assess dependencies between CIs discovered by Service Graph Connector for BlueCat.
  • Identify data quality issues, reconcile inconsistencies, and manage incidents and changes on discovered CIs.
  • Schedule periodic synchronization of BlueCat data to keep your CMDB up to date.

Configuring a connection for the connector

Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see Configure Service Graph Connector for BlueCat using SGC Central.

CMDB integrations dashboard

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring BlueCat integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

Related topics

Service Graph Connectors

Configure Service Graph Connector for BlueCat using SGC Central

CMDB classes targeted in Service Graph Connector for BlueCat

Data mapping for Service Graph Connector for BlueCat

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