Service Graph Connector for NetBrain

concept australia Updated Oct 6, 2026 2 min read sgc-integration-netbrain.md
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Use the Service Graph Connector for NetBrain to integrate the data discovered by NetBrain into your ServiceNow instance to support various use cases.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Supported versions

  • Zurich
  • Australia
  • Brazil

Use cases

The following examples describe how you can use the Service Graph Connector for NetBrain:

  • Maintain an accurate and up-to-date inventory of NetBrain configuration items (CIs) in the CMDB.
  • Identify and assess dependencies between CIs discovered by NetBrain.
  • Identify data quality issues, reconcile inconsistencies, and manage incidents and changes on discovered CIs.
  • Schedule periodic synchronization of NetBrain data to keep your CMDB up to date.

Configuring a connection for the connector

Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see Configure Service Graph Connector for NetBrain using SGC Central.

CMDB integrations dashboard

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring NetBrain integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

Related topics

Service Graph Connectors

Configure Service Graph Connector for NetBrain using SGC Central

CMDB classes targeted in Service Graph Connector for NetBrain

Data mapping for Service Graph Connector for NetBrain

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