Configure the Related items panel

---
title: Configure the Related items panel
description: Configure which categories of related items, such as active incidents and active problems, appear on the Unified Map Related items panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/unified-map/unified-map-configure-rel-items.html
release: australia
product: Unified Map
classification: unified-map
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [View related items, Use, Unified Map, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# Configure the Related items panel

Configure which categories of related items, such as active incidents and active problems, appear on the Unified Map **Related items** panel.

## Before you begin

Role required:

-   To access maps: sn\_cmdb\_user, sn\_cmdb\_editor or sn\_cmdb\_admin
-   To access maps with operational service instances: app\_service\_user, and sm\_user or sm\_admin
-   To access maps with operational and non-operational service instances: app\_service\_admin, and sm\_user or sm\_admin
-   To access and view related items: itil

## About this task

The Related items panel groups related items by category on the side panel. Administrators configure which related item categories are globally available, and you can further customize the settings.

## Procedure

1.  While working in a map, select the Related items icon \[Omitted image "icon-um-related-items-panel.png"\].

2.  In the **Related items** panel, select the User preferences icon \[Omitted image "icon-um-related-items-user-pref.png"\].

3.  In the Related items settings pop-up, move desired items to the **Selected items** list and undesired items to the **Available items** list.

4.  Select **Apply**.

    When you select a CI on the map, the desired related item categories appear.