Service Exchange

---
title: Service Exchange
description: ServiceNow Service Exchange connects multiple ServiceNow instances to provide seamless support and service experiences across the ecosystem, from enterprise customers to suppliers and system integrators. Service Exchange provides a frictionless experience that makes it easy to collaborate and process requests while giving users the convenience of working in their own ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/tmt-service-bridge-both-landing-page.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Telecommunications, Media, and Technology \(TMT\)]
---

# Service Exchange

ServiceNow® Service Exchange connects multiple ServiceNow instances to provide seamless support and service experiences across the ecosystem, from enterprise customers to suppliers and system integrators. Service Exchange provides a frictionless experience that makes it easy to collaborate and process requests while giving users the convenience of working in their own ServiceNow instance.

## Get started

<table id="table_k52_dyx_yxb" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about the benefits of Service Exchange and how it is used.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-exploring-service-bridge.md)

</td><td>

[Configure for providers\[Omitted image "bus-optimize-manage.svg"\] Alt text:Learn how to install and configure Service Exchange for providers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-configure-provider.md)

</td><td>

[Configure for consumers\[Omitted image "bus-sdlc.svg"\] Alt text:Learn how to install and configure Service Exchange for consumers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-install.md)

</td></tr><tr><td>

[Integrate\[Omitted image "bus-switch.svg"\] Alt text:Extend Service Exchange capabilities by integrating with other applications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-omt-intg.md)

</td><td>

[Create remote record producers\[Omitted image "bus-service-catalog.svg"\] Alt text:Offer catalog items to a consumer using remote catalog.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-create-remote-rec-prod.md)

</td><td>

[Configure outbound FDS for providers\[Omitted image "bus-transaction.svg"\] Alt text:Configure outbound foundation data sync \(FDS\) settings for provider instances.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-using-foundation-data-sync.md)

</td></tr><tr><td>

[Configure outbound FDS for consumers\[Omitted image "bus-transaction-data.svg"\] Alt text:Configure outbound foundation data sync settings \(FDS\) for consumer instances.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/using-provider-bound-fds-consumer.md)

</td><td>

[Create remote task definitions\[Omitted image "bus-learn.svg"\] Alt text:Create remote task definitions to define the task types that can be shared across connected instances.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-create-remote-tasks-defs.md)

</td><td>

[Service Exchange data model\[Omitted image "bus-database.svg"\] Alt text:Explore the tables and access control rights used in the Service Exchange data model.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-data-model.md)

</td></tr><tr><td>

[Reference\[Omitted image "bus-work-order.svg"\] Alt text:Get additional details about Service Exchange, including data model, error log, and cloning instances.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/service-exchange/service-bridge-v2-reference.md)

</td><td>

Automate\[Omitted image "bus-artificial-intelligence.svg"\] Alt text:Use generative AI skills and agentic workflows to automate Service Exchange connections

</td><td>

 

</td></tr></tbody>
</table>## Additional resources

-   Learn more about what's new and changed, see the  .
-   Review the multiple TM Forum \(TMF\) Open APIs supported for the product, see [TMF APIs for TMT](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-media-technology/tmt-api-reference.md).
-   Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/telecommunications-service-management/service-bridge-for-implementers?id=learning_path_prev&path_id=995e40f5c3008ad45922751ce00131cf&s=1&ssa=3).
-   Get step-by-step guidance to help with your ServiceNow® implementations, upgrades, and more, see [Best Practices](https://mynow.servicenow.com/now/best-practices/home).
-   Connect with other Service Exchange users at [Now Community](https://www.servicenow.com/community/technology-provider/ct-p/technology).
-   Find useful resources related to your role and explore general guidelines at the [ServiceNow Impact](https://www.servicenow.com/success.html).
-   View KB articles at [Service Exchange Knowledge Base.](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1509053)
-   Access Service Exchange product page from [Service Exchange product](https://www.servicenow.com/products/service-bridge.html).