Create a meeting agenda item

task brazil Updated Sep 30, 2026 1 min read account-lifecycle-create-agenda-item.md

Create an agenda item to track one topic on a meeting agenda, including its state, allotted time, presenter, and decision.

Before you begin

The meeting must already exist.
Role required: sn_sch_plus.agenda_item_write

About this task

Create one agenda item for each topic. For background, see Meeting agenda items and next steps.

Procedure

Navigate to All > Touchpoint Meeting > Meeting Agenda Items.

You can also create the agenda item from the Meeting Agenda Items related list in the Related Items panel on the meeting page.
Select New.
In the Meeting field, select the meeting.
In the Short description field, enter the agenda topic.

The short description can contain up to 160 characters.
Complete the optional fields.
- Description
  
  Details about the topic. Up to 4,000 characters.
- Allotted time
  
  How long you plan to spend on the topic.
- State
  
  Planned (default), Discussed, or Deferred.
- Sequence
  
  The order of the topic in the agenda.
- Priority
  
  Critical, High, Moderate, Low, or Planning.
- Presenter
  
  A participant of the selected meeting.
- Decision
  
  The outcome of the discussion. Up to 4,000 characters.
Select Submit.

The agenda item appears in the Meeting Agenda Items related list in the Related Items panel on the meeting page.

What to do next

After the meeting, open each agenda item. Set State to Discussed or Deferred, and record the outcome in the Decision field.

Parent Topic:Meeting agenda items and next steps

Related topics

Meeting agenda items and next steps

Capture a meeting next step

Keywords create agenda itemmeeting agenda itemmeeting agendatouchpoint meeting

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---
title: Create a meeting agenda item
description: Create an agenda item to track one topic on a meeting agenda, including its state, allotted time, presenter, and decision.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/acct-lifecycle-events/account-lifecycle-create-agenda-item.html
release: brazil
topic_type: task
last_updated: "2026-09-30"
reading_time_minutes: 1
keywords: [create agenda item, meeting agenda item, meeting agenda, touchpoint meeting]
breadcrumb: [Meeting agenda items and next steps, Touchpoints, Customer success, Use, Customer Success Management]
---

# Create a meeting agenda item

Create an agenda item to track one topic on a meeting agenda, including its state, allotted time, presenter, and decision.

## Before you begin

-   The meeting must already exist.
-   Role required: sn\_sch\_plus.agenda\_item\_write

## About this task

Create one agenda item for each topic. For background, see [Meeting agenda items and next steps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/acct-lifecycle-events/account-lifecycle-meeting-scheduler-plus.md).

## Procedure

1.  Navigate to **All** &gt; **Touchpoint Meeting** &gt; **Meeting Agenda Items**.

    You can also create the agenda item from the **Meeting Agenda Items** related list in the **Related Items** panel on the meeting page.

2.  Select **New**.

3.  In the **Meeting** field, select the meeting.

4.  In the **Short description** field, enter the agenda topic.

    The short description can contain up to 160 characters.

5.  Complete the optional fields.

    -   **Description**

        Details about the topic. Up to 4,000 characters.

    -   **Allotted time**

        How long you plan to spend on the topic.

    -   **State**

        **Planned** \(default\), **Discussed**, or **Deferred**.

    -   **Sequence**

        The order of the topic in the agenda.

    -   **Priority**

        **Critical**, **High**, **Moderate**, **Low**, or **Planning**.

    -   **Presenter**

        A participant of the selected meeting.

    -   **Decision**

        The outcome of the discussion. Up to 4,000 characters.

6.  Select **Submit**.

    The agenda item appears in the **Meeting Agenda Items** related list in the **Related Items** panel on the meeting page.


## What to do next

After the meeting, open each agenda item. Set **State** to **Discussed** or **Deferred**, and record the outcome in the **Decision** field.

**Parent Topic:**[Meeting agenda items and next steps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/acct-lifecycle-events/account-lifecycle-meeting-scheduler-plus.md)

**Related topics**  


[Meeting agenda items and next steps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/acct-lifecycle-events/account-lifecycle-meeting-scheduler-plus.md)

[Capture a meeting next step](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/acct-lifecycle-events/account-lifecycle-create-next-step.md)