Solutions

With advanced risk assessment for your projects, you can easily identify if any projects pose potential organizational risks and quickly decide on mitigating actions. Combine project risk management with enterprise risk management and get better visibility into your organization's overall risk exposure.

With Risk Assessments Integration for Supplier Lifecycle Operations, you can identify and assess potential supplier risks when onboarding new suppliers.

After reviewing the automation blocks generated from an automation request, create an AI agent that executes desktop actions on a Windows machine.

As a business analyst, review the task timeline for identifying task optimization opportunities and automation candidates. Then, submit an automation request from Task Mining to create an automation in Automation Center.

Automatically convert desktop processes into executable AI agents: capture the task (desktop processes) in Task Mining, create desktop actions (automation blocks) and AI agent in Automation Center, and test and deploy the AI agent in AI Agent Studio.

Employee Service Management Foundation unifies IT, HR, finance, legal, and workplace services on a single platform. This integrated approach streamlines service delivery and reduces administrative overhead for growing organizations.

As an HR coordinator, automatically onboard new employees by triggering an AI agent that executes the complete employee provisioning workflow from the ServiceNow Otto panel.

Create automation blocks (on-screen tasks and background tasks) using the automation request created in Task Mining. These automation blocks are used to create desktop actions and AI agent in Automation Center.

You can expand services while reducing costs, delivering high-quality customer and employee experiences, and driving operational resilience. Use a single cloud platform that integrates IT processes such as incident, problem, and change with IT operations such as discovery, business service definitions, service mapping, and event management.

With Solutions, enhance the functionality of ServiceNow applications by using them in combination with each other.

Learn about requirements and limitations for this unified journey.

The use case demonstrates how ITOM integration streamlined risk, compliance, and audit management for a financial institution by providing real-time operational visibility, automation, and enhanced risk assessments.

Integrating IT Asset Management (ITAM) with Sourcing and Procurement Operations (SPO) enhances the procurement process for service requests.

The Sustainable IT application enables you to effectively manage and monitor the emissions generated by your hardware assets. Additionally, it enables you to keep track of the energy consumption of your assets and their proper disposal after they reach the end of their lifespan.