API implementation and reference

This reference contains Glide client-side JavaScript APIs with options and compatibility in Configurable Workspace in the Next Experience UI. You can use the classes and methods along with parameters, descriptions, and examples to help control the end-user experience.

Use client-side JavaScript APIs to control aspects of how ServiceNow AI Platform is displayed and functions within the web browser. This reference lists available classes and methods along with parameters, descriptions, and examples to help control the end-user experience.

Get started using ServiceNow APIs with guides, resources, and reference documentation.

You can use JavaScript APIs to extend application server and client functionality. Use web services to connect ServiceNow applications to other software applications.

Mobile Scripts are JavaScript APIs that you write in the sn_mobile_scripting scoped namespace to evaluate conditions and read or update records for mobile app components.

Find APIs to use with your ServiceNow products.

Use ServiceNow APIs to change functionality and add features on the ServiceNow AI Platform.

The GlideAjax class enables a client script to call server-side code in a script include.

The GlideDialogWindow API provides methods for displaying a dialog in the current window and frame.

The GlideDocument API provides methods to search a Document Object Model (DOM) element, a document, or a JQuery element.

The GlideForm API provides methods to customize forms.

The GlideGuid API provides methods to create a globally unique identifier.

The GlideList2 API provides methods to customize (v2) lists.

The GlideListV3 API provides methods to manipulate lists.

The GlideMenu API provides methods that can be used in UI context menus and in onShow scripts to customize UI context menu items.

The GlideModalForm API provides methods to display a form in a GlideModal.

The GlideModal API provides methods for displaying a content overlay, known as a modal. Modals are interactive windows that appear above a page and close when a user takes an action. You can use a modal to display information, ask questions, or perform actions.

The GlideNavigation API provides methods to control and refresh the navigator and main frame.

The GlideNotification API provides methods that display messages over the page content.

The GlideRecord API provides methods that perform database operations. This API enables the use of some GlideRecord functionality in client-side scripts, such as client scripts and UI policy scripts.

The GlideURLV3 API provides methods for manipulating a URI.

The GlideUser API provides methods that access information about the current user and current user roles. Using this API avoids the need to use the slower GlideRecord queries to get user information.

The i18N API provides methods to get and format translated messages.

The Mobile GlideForm (g_form) API provides methods to work with forms on the mobile platform.

The NotifyClient API provides methods that enable you to use Notify telephony functionality, such as making and receiving calls from a web browser.

The openFrameAPI provides methods that interact with OpenFrame. OpenFrame is an omni-present frame that communication partners can use to integrate their systems into the ServiceNow platform.

The ScriptLoader API provides methods to load scripts asynchronously.

The StopWatch API provides methods to measure the duration of operations.

The DynamicTranslation API provides methods that translate text, in real time, into multiple languages using translation service providers. This API is available for both standard clients and Angular-based Service Portal clients.

The g_modal API enables you to display a modal window to enhance application functionality.

The g_service_catalog API provides methods to access data in a multi-row variable set (MRVS) when a model is open.

The g_aw API provides methods that enable a UI action or client script to open a specified record in an Agent Workspace tab.

The GlideFlow API provides methods for client-side interactions with actions, flows, and subflows.

The GlideForm API provides methods to customize forms in the Next Experience UI Framework.

The GlideList API provides methods to customize lists in the Next Experience UI Framework.

The GlideNavigation API enables refreshing the navigator and main frame in the Next Experience UI Framework.

The GlideUser API provides a method to access information about current user roles in the Next Experience UI Framework.

The GlideModal API provides methods for displaying a content overlay, known as a modal. Modals are interactive windows that appear above a page and close when a user takes an action. You can use a modal to display information, ask questions, or perform actions.

The Guided Tours API provides methods for launching and stopping guided tours.

The GlideUIScripts API provides methods to access UI scripts from within client-side code.

The MobileGlideDate API provides methods for working with date-only values (year, month, and day, with no time of day) in mobile scripts. This includes formatting a date for display, reading individual date parts, or comparing dates.

The MobileGlideDateTime API provides methods for working with date and time values in mobile scripts. Capabilities include comparing two values, formatting a value for display, reading parts of a value like the month or day of the week, and checking time zone and daylight saving time information.

The MobileGlideElement API provides the subset of GlideElement available to mobile scripts. An instance is returned when a script dot-walks into a field on a MobileGlideRecord.

The MobileGlideRecord API provides the subset of GlideRecord available to mobile scripts, for querying and updating records through the mobile scripting environment.

The MobileGlideSystem API provides utility methods for the current session, including user information, date and time values, and script logging.

The MobileGlideTime API provides the subset of GlideTime available to mobile scripts. It represents the time-of-day portion of a MobileGlideDateTime value.

The MobileGlideUser API provides a read-only view of the currently logged-in user. An instance is returned by the getUser() method of MobileGlideSystem.

The MobileScripts API is the entry point for loading and calling custom mobile scripts stored in the Mobile Script [sys_sg_mobile_script] table.

The NotifyOnTaskClient API provides methods for sending SMS messages or starting/managing a conference call for various telephony service providers, such as Zoom and Webex.

The ScopedSessionDomain script include that contains client-side methods that provide functionality related to the current session domain.

Define application metadata in source code using the ServiceNow Fluent domain-specific programming language.

The SNAnalytics API provides methods to push custom analytics data (events, pages, and user properties) to the Usage Insights for Service Portal dashboard.

The spAriaUtil API provides methods to show messages on a screen reader.

Makes data from a Service Portal widget available to other applications and services in a Service Portal page. For example, pass widget data to Agent Chat when it opens in a Service Portal page.

Shows alerts, prompts, and confirmation dialogs in Service Portal widgets. The spModal class is available in Service Portal client scripts.

The spUtil API provides utility methods to perform common functions in a Service Portal widget client script.

Standalone client methods are methods that you can use within your client JavaScripts, such as reflistOpen, but aren't a part of any class or API.

The StopWatch API provides methods to measure durations in the Next Experience UI Framework.