Configure ServiceNow Otto for TMT
concept brazil Updated Oct 4, 2026 1 min read account-lifecycle-otto-get-started.md
If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI.
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--- title: Configure ServiceNow Otto for TMT description: If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI. locale: en-US canonical_url: https://www.servicenow.com/docs/r/acct-lifecycle-events/account-lifecycle-otto-get-started.html release: brazil topic_type: concept last_updated: "2026-10-04" reading_time_minutes: 1 breadcrumb: [Configure, Customer Success Management] --- # Configure ServiceNow Otto for TMT If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI.
| title | Configure ServiceNow Otto for TMT |
| description | If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/acct-lifecycle-events/account-lifecycle-otto-get-started.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-10-04 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureCustomer Success Management |