Skill inputs for product adoption skills

reference brazil Updated Sep 22, 2026 1 min read account-lifecycle-otto-skill-inputs-product-adoption.md
Raw file servicenow.com

Table and field inputs for the product adoption roadmap generation skill.

Lookup similar engagements skill

Includes the inputs that identify the table and fields used when a product adoption roadmap is generated.

Input

Description

Input table

Engagement [sn_acct_lc_engagement]

Input fields

  • Phase table (Product usage, Product capability usage)
  • Phase field (Activation status, Business criticality, Customer priority, Usage plan)
## Renewal insight engine skill

Parent Topic:Skill inputs for ServiceNow Otto for Customer Success Management

Keywords skill inputsproduct adoption
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