Supported use case table

reference brazil Updated Sep 10, 2026 1 min read account-lifecycle-product-uc-tables.md
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The supported use case table (sn_prod_cap_core_sup_use_case) is the default implementation of the use case catalog. It extends the base use case table and adds classifies the industry verticals and business model segments relevant to the use case.

The supported use case table contains the following fields.

Field label

Description

Number

Auto-generated identifier with prefix SUC. Read-only.

Short description

Brief summary of the use case.

Description

Detailed description of the use case.

Process flow

Rich-text description of the operational workflow.

Complexity

Implementation complexity.- Very High

  • High
  • Medium
  • Low

Owner

User responsible for this use case. Defaults to the user creating the record.

Industry

Industry vertical. - All

  • Manufacturing
  • Healthcare
  • Technology Services
  • Banking
  • Bio-Technology

This is a mandatory field.

Audience type

Business model segment. - B2B

  • B2C
  • B2B2C
  • All

State

Current state.- Draft

  • Retired
  • Cancelled

Active

System-managed. True when state is Published, false otherwise. Read-only.

Domain

Domain for multi-domain deployments.

Domain path

Domain path for multi-domain deployments.

**Parent Topic:**[Customer success management tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/acct-lifecycle-events/account-lifecycle-success-tables.md)

Related topics

Product use case catalog

Customer Discovery Hub

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